Underwriting Technician

Please Note: This is a remote position. However, if candidates live within close proximity of the Framingham, MA office they have the option to be in-office or hybrid. This will depend on the candidate's preference.

Summary:

Support customers, brokers and underwriters in processing and servicing new and renewal business. Responsible for all aspects of policy administration including technical, and clerical support for various transactions. Provide exceptional service by optimizing productivity and maintaining excellent quality on all transactions.

Essential Duties and Responsibilities:

• Provide professional, prompt, and courteous customer service to our internal and external customers.
• Enter policy data into the policy administration system for new and renewal business.
• Produce and distribute billing invoices and binders to brokers and customers.
• Respond to email inquiries from customers, brokers, and team members.
• Assemble and distribute policy output to brokers.
• Create and prepare for mailing non-renewal, cancellation, conditional renewal, and reinstatement notices.
• Prepare loss control assignments. Distribute completed loss control reports to underwriting. Monitor and distribute loss control related inquiries, requests, and recommendation compliance information.
• Prepare and distribute loss runs within required timeframe.
• Order underwriting reports.
• Work collaboratively with all teams to achieve program goals.
• Completes tasks in resourceful and effective ways.
• Works on assignments requiring sound judgment and initiative.
• Complete special projects as assigned.

Education and Experience:

• High school diploma or equivalent.
• 1+ years of demonstrated insurance experience.

Key Competencies:

• Excellent attention to detail.
• Ability to multitask effectively.
• Strong written and verbal communication skills.
• Ability to perform repetitive tasks with a high degree of accuracy.
• Understands implications of work, identifies key issues and patterns from partial/conflicting data and makes recommendations for solutions.
• Works with a limited degree of supervision.
• Determines methods and procedures on new assignments.

Job Type: Full-time, 40 hours a week.

Schedule: 8:15am – 5:00pm, Monday – Friday.

Location: Framingham, Massachusetts.

Work Status: In-office.

Benefits:

• 401(k) matching.
• Dental insurance.
• Health insurance. (Includes Vision Savings Pass.)
• Voluntary additional benefits. (Life insurance, short-term disability, and long-term disability.)
• 7 paid holidays (8 days off in total).
• Paid time off. (Starting point is 40 hours of vacation at 6 months, then 80 hours of vacation at 12 months.)

Job Type: Full-time

Pay: $18.25 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Insurance: 1 year (Required)

Work Location: Remote