- Perform underwriting responsibilities including but not limited to quote preparation, quote release and follow up to producers, plan changes, review of amendments and plan exceptions
- Prepare quote work up and release within authorized parameters
- Ensure adherence to loss ratio goals
- Identify poor cases within block, achieve expected rate increase average and persistency goals
- Review, classify, evaluate, and price standard lines insurance within an established level of authority as a means to achieve department results
- Establish and maintain relationships with an assigned group of agents and customers in order to understand their needs and provide products that respond to those needs
- Coordinate medical review with Risk Management Team
- Collaboration with Policy Administration and Claims Departments when necessary
- Build relationships with internal and external customers by gathering inquiries, researching and analyzing issues, escalating problems as required to ensure understanding of A&H processes and procedures
- Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues to transfer knowledge and support the achievement of business objectives
- Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
Required Education
- Bachelor's Degree or equivalent combination of education and work experience
Required Experience
- 2 years relevant experience
Preferred Competencies/Skills
- Use multiple resources to gather and analyze information and use logic to underwrite risk exposures
- Use wise, astute and insightful judgment to make sound underwriting decisions
- Prioritize interests of the company and community during decision-making
- Effectively and efficiently present logic, reasoning, and analysis to others
- Negotiate skillfully in tough situations with both internal and external groups to settle differences with minimum noise
- Win concessions without damaging relationships
- Identify and articulate improvement opportunities and translate them into tangible business deliverables
- Clearly and confidently convey information to a wide audience
- Utilize established procedures to guide decision-making
- High attention to detail
- Act fairly, ethically and with integrity when decision-making
- Maintain confidentiality of private or sensitive information
- Manage and resolve conflict and reconcile differences
- Professional, polished, poised and positive demeanor
Preferred Experience
- Underwriting experience in a high-production environment
- increasing levels of responsibility
Preferred Knowledge
- Basic knowledge of products and concepts relating to the insurance industry
- Applied knowledge of Microsoft Office Suite
- Applied knowledge of terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
- Working knowledge of underwriting processes and procedures
- Working knowledge of laws and regulations related to area of responsibility
About QBE
US Only - Travel Frequency
- Occasional (approximately 5-10 trips annually)
US Only - Physical Demands
- General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer
- To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
- Individual Contributor
Global Disclaimer
- The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
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If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.