Travel Advisor, Full Service

Why work for AAA Club Alliance?

• Work from home.

• Computer equipment provided.

• 6 Paid Company Holidays plus 2 floating Holidays

• Paid virtual training.

• Company- wide Career mobility opportunities

• 3+ weeks of Paid Time Off in addition to paid Holidays

In addition, we also offer:

• Competitive hourly rate $17.00 - $22.50 depending upon salary zone and experience plus monthly commissions.

• 401(k) plan with company match up to 7%.

• FREE AAA membership

• Medical, Dental, Vision and Prescription coverage

• FREE Life Insurance

• Auto repair, travel, and merchandise discount

• Tuition reimbursement

AAA Travel Advisors support Member/non-Member sales and service on multiple levels through multiple communication channels related to full-service domestic and international travel products.

In addition, AAA Travel Advisors also:

• Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and international travel-related products. with a concentration on Diamond Elite and Preferred vendor products.

• Operates and is familiar with all ACA travel systems and applicable travel partner booking sites.

• Complies with all ARC regulations and Club policies and procedures in the collection and handling of assets.

• Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel while demonstrating a pleasant and professional manner in compliance with quality guidelines.

• Participates as a user in testing of new systems/procedures. Mentor other Travel Contact Center Associates.

Do you have what it takes to be a AAA Travel Advisor:

• This is a work from home position, candidates must live within our territory ( ·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia)

• Minimum of a High School Diploma

• A graduate of an accredited travel school (Preferred)

• Minimum of Eighteen (18) months experience as a full-service Leisure Travel Agent

• Experience with domestic and international travel.

• Must be able to work one weekend day each week (shorter hours) - steady schedule. Choice of schedules.

• Extensive knowledge of worldwide geography.

Work Schedules : (TBD) 1st shift with one weekend day to be included with less hours. Choice of schedules.

Training requirement : (TBD) Monday - Friday (9:00 a.m. - 5:30 p.m. EST) for the first 7 weeks. Work schedule will begin after training is completed. Paid Training. All computer equipment provided by AAA Club Alliance.

#LI-Remote #US

AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

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