Company: LX Pantos America, Inc.
Job Title: Transportation Planner/Coordinator (After-Hours) (Assistant Manager level)
Overview:
Our customer, LG Electronics USA, depends on consistent & sustainable logistics for their customers through apt Smartbench/TMS usage, rule driven operations and appointment scheduling flows. Transportation Planners are responsible for providing on-time visibility to carriers for coverage, real-time communication for on-time pickup, and unifying the warehouse & carrier for on-time shipping.
Primary Responsibilities
· Download data and assess orders that are due/overdue and will be completed that night
· Tender loads to carriers on-time in Smartbench
· Schedule pickup appointments on time based on an equal hourly capacity
· Release loads to Warehouse Management System on time
· Follow up with carrier and warehouse to maximize on-time truck arrival & shipping
· Follow up with carrier to secure same day or next day recovery
· Relay delivery appointment reschedule requests on time
· Validate events during transit, such as accessorial charges
· Draft and submit daily closing report regarding missed pickups, recovery/rescheduling status, remaining overdue orders, and how to clear them out
Key Performance Indicators:
· On-Time Tender Request
· On-Time Pickup Appt Confirmation
· On-Time Release to WMS
· On-Time Truck Arrival
· Same Day Recovery for Missed Pickups
· Missed Pickup Rate
· On-Time Reschedule Request
Requirements
· Bachelor’s degree or equivalent preferred
· Degree in Supply Chain Management or Logistics is a plus
· 1+ years of experience in data entry
· 3-4 years of customer service experience in logistics, transportation, supply chain or procurement
· Able to work occasional overtime hours
· Proficient in MS Excel (intermediate or better preferred)
· Experience/knowledge with Supply Chain Management Systems (TMS, WMS preferred)
· Strong verbal and written communication skills
· Detail-oriented and team player
· Strong problem-solving skills, critical thinking, and ability to prioritize tasks during time-sensitive situations
· Korean/English bilingual is a plus
Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and PTOs/ paid holidays
Job Type: Full-time, Regular
Work Locations (2):
· 5565 Sierra Ave. Fontana, CA 92336
· 111 Sylvan Avenue, Englewood Cliffs, NJ 07632
Hours: Monday to Friday, 03:00 PM – 11:00 PM
Saturday (rotational shift), 03:00 PM – 11:00 PM
Job Type: Full-time
Pay: $72,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Data entry: 1 year (Required)
- Logistics: 4 years (Required)
- Supply chain management: 4 years (Required)
- Warehouse: 4 years (Required)
Ability to Relocate:
- Englewood Cliffs, NJ 07632: Relocate before starting work (Required)
Work Location: In person