Transportation Dispatcher Iii (Adm Trucking) - Decatur, Il

Transportation Dispatcher III (ADM Trucking) - Decatur, IL 
This is an exempt level position.
Position Summary:
The Lead Night Transportation Dispatcher will perform many administrative functions in their interaction with truck drivers, as well as internal and external customers.  The work schedule for this position will be second or third shift and cover holidays and weekends. 
 
Job Responsibilities:

• Supervise group of night dispatchers
• Develop/execute reporting tools and ways to improve the Driver - Dispatch experience
• After hours calls and support
• Manage a high volume of incoming calls and respond appropriately to plants and customers
• Reporting, Execute and Tracking of individual and team GOALS
• Retrieve Driver/HOS information using the Dispatch System
• Communication with truck drivers, as well as internal and external customers
• Make decisions regarding coverage for breakdowns and delays
• Effectively manage customer add-ons
• Coordination of replacement driver for driver call offs
• Create and distribute the driver schedule daily
• Willingness to work additional hours to cover vacations, as well as flexibility to cross train throughout our Trucking structure

Job Requirements: 

• Ideal candidate should possess strong people and problem solving skills with the ability to multi-task
• Completion of some college level courses with a bachelor's degree or experience preferred.
• Possess excellent communication skills, customer service skills, as well as a motivated personality with a willingness to take initiative
• Proficient in the use of a computer with experience using Microsoft Word, Outlook and Excel preferred
• Flexibility to work additional hours is required to cover vacation time of a team members
• Must be able to hear and speak clearly; read, comprehend and communicate, orally and in writing in order to effectively communicate in person or by phone.
• Position requires sitting for prolonged periods of time, heavy phone use; standing, bending, kneeling and operating a keyboard
• Able to travel some

Before applying for an exempt, non-exempt or hourly job opportunity, you are expected to initiate a discussion and share your intentions with your supervisor.  * If you've been in your current position for more than 18 months, supervisor approval is not required.  * If you've been in your current position for less than 18 months, verbal supervisor approval is required.   
Hiring Manager- Scott Morlock  
Recruiter- Laura Pearson