Transportation Coordinator

1. Client Relations: Promote a culture of person-centered services that advances the Company’s mission to provide quality care and services in a community-based setting to individuals with disabilities. Ensure a high rate of client satisfaction by treating clients with dignity and respect. Ensure the health and safety needs of all clients are met during transportation to/from designated sites.

2. Client Transportation: Lead the driver team to ensure the safe and efficient delivery of transportation services to all clients served. When acting as a driver, assist clients with entering and exiting the vehicle as needed and secure wheelchair safety fasteners. Transport clients utilizing company vehicles in a safe and professional manner along to assigned route. Make every effort to be on time while ensuring safety. Obey all traffic laws and transportation practices per the department’s policies and practices. Drive clients and staff to special events as assigned.

3. Administrative Support: Maintain current and accurate bus route sheets for each bus route at all STC locations. Ensure all drivers have access to the most recent route sheets at all times. Add/remove clients from route sheets as directed by the Fleet and Facilities Manager or Director of Skills Training. Schedule vehicles for maintenance and repairs as needed. Coordinate with management/employees/vendors to ensure seamless access to transportation for clients served. When acting as a backup driver, refuel and clean the bus inside and out daily. Complete daily mileage/rider pickup reports for vehicle(s) driven and forward reports and gas receipts to Manager. Conduct vehicle pre‐trip and post trip inspections to ensure client and staff safety; document findings and notify supervisor of any maintenance, insurance, or license registration needs.

4. Communication: Assist in the ongoing communication between all parties to ensure clear and accurate information is delivered to implement excellent quality transportation services daily. Coordinate with appropriate persons to ensure all vehicles receive the established maintenance and needed repairs in a timely manner. Notify the proper authority in cases of mechanical failure, safety deficiencies, when off schedule, or other incidents. Coordinate with site managers/staff regarding client behavior or needs requiring additional follow-up, resolving issues as they arise. Attend and participate in department meetings and training as scheduled. Report all accidents immediately, requesting police or ambulance service as needed; assist injured persons until services arrive; and complete required accident reports. Maintain a professional, positive image and attitude.

5. General: Assist with collecting vehicle information for grant tracking if/as needed. Assist Fleet and Facilities Manager and Director of Skills Training with related duties as assigned.
Position Qualifications:

• Education: High School Diploma or G.E.D.
• Experience: 1+ years of driving a bus or van is required.
• Certifications/Licenses:
  • Valid Driver’s License.  
  • Pass physical/drug screen for D.O.T. certification prior to start and maintain during employment as required. Pass Company-provided training certification for First Aid, CPR, CPI (Crisis Prevention Institute) within 4 months and maintain valid certification during employment. Meet insurance company guidelines for Drivers. 
• Pre-Employment Tests: Pass physical exam/drug screen for D.O.T. certification and functional employment test.
• Computer Skills: Basic skill level with Microsoft Word, Excel, and Outlook.
• Background Checks:
  • Must pass criminal background check.
  • Must pass various State and Federal registry checks.
  • Must pass DCFS C.A.N.T.S. background check.
  • Must pass driving history check and Company policy criteria, maintain valid driver’s license and be 25 or older to drive.
• Driving: Use of personal insured vehicle for Company related travel is not required.

Physical Demands:

• Sitting: Frequently sitting in the normal course of driving vehicles.
• Standing: Occasionally standing, walking, bending, squatting, reaching, and twisting assist with inspections, assisting clients getting on and off the vehicle.
• Hearing, Speaking: Frequently listening to and speaking with managers, staff, and clients to communicate about requests, training needs and other concerns.
• Seeing: Continually visually alert to drive bus or van, to monitor client actions, to maintain safety, and to read and write or enter data.
• Handling:Frequently using hands in driving, writing, typing, loading, unloading fastening safety belts.
• Movement: Kneeling required to perform CPR practice sessions, complete skills testing and use as required. Occasionally bending, reaching, and twisting including the ability to complete wheelchair tiedowns; occasionally climbing stairs and/or ladders squatting.
• Lifting:May need to lift or carry up to 50 lbs. to assist a client to their feet from a lying or sitting position, to help with walking or for the Client to change positions.