Transportation Coordinator - International

Hours: Monday-Friday; rotating and flexible between 7am-7pm

WORK FROM HOME STATUS: Eligible

After a period of in-person training and time working onsite with your team, this role has the option to work remotely (in WI only at this time). In general, this timeframe tends to be 4-8 weeks. Note that there will be situations when someone may choose or be asked to return onsite which would be coordinated and scheduled in advance.

4imprint Group plc is a leading direct marketer of promotional products operating across North America, the UK and Ireland. The Group has a premium listing on the London Stock Exchange and is a member of the FTSE 250. The Group has grown rapidly, consistently achieving double digit organic revenue growth and in 2022 surpassing the strategic target of $1bn in revenue. With a proven business model and a clear strategy, the Group’s expansion and success is set to continue.

We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours – that’s why one of our core values is to provide remarkable service. When you work here, you’ll be treated with the same level of respect and positive attitude.

As a Transportation Coordinator – International, you will support sales associates and customers by providing and executing transportation solutions and managing exceptions with export shipments across the globe. Strong focus on international export shipments, freight forwarder transactions and Canada. This position will also be responsible for demonstrating the guiding principles as listed on the 4imprint Compass.

Here’s what a typical day might look like. Other duties may be assigned.

• Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, and Humility.
• Assist the Transportation team in executing international:
  • International customer quotes
  • Air and ocean shipment booking for international orders
  • Exception report management
  • Shipping issue resolution including, but not limited to, customs and duty issues, address exceptions, documentation reviews and requests
• Assist with the coordination of international shipping requests including:
  • Quotes, documents, tracking, vendor communication
  • DC inbound and outbound shipping including samples
• Support the customer service team in providing transportation services for the best possible customer experience from the quoting stage through final delivery.
• Interact with carrier partners and both internal and external customers.
• Assist in management of international record keeping for both internal and external uses including vendor data management, brand and licensing restrictions and international service area.

You might be a fit for this position if you are:

• Able to demonstrate professionalism and high ethical standards, and set a positive example for all that you interact and work with.
• Able to communicate clearly and concisely (verbal and written).
• Able to effectively manage multiple tasks simultaneously and handle adverse and urgent situations with rapid changes in priorities.
• Able to take initiative and work with minimum supervision.
• Ensure work is performed in accordance with safety policies and regulations to promote a safe working environment.
• Able to build a workplace culture that is capable of executing change to meet business objectives.

Required education/skills/experience:

• Associates degree in related field or equivalent experience.
• Strong computer skills with working knowledge of MS Office Suite.
• Strong problem solving and organizational skills.
• UPS, FedEx and other carrier knowledge.
• Prior international business and shipping experience. Strong knowledge of Canada shipping. Prefer past experience with customer selected freight forwarders.

Work Environment:

4imprint has a drug-free workplace policy.

An individual in this position must be able to successfully perform the essential duties, responsibilities, and physical demands listed in this job description.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodation(s) will be made to enable individuals to perform the essential functions.

• Regular and predictable attendance.
• Ability to effectively communicate with others (verbally and in writing).
• Ability to enter data.
• Work will be performed at 4imprint, Oshkosh.

H-1B or other work authorization visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.