Transportation Coordinator - Hybrid Position

POSITION PURPOSE
This position has daily interaction with the following internal departments at Nice-Pak Products: Corporate Sales, Finance, Production Scheduling, Inventory Control, Distribution and Warehouse, Customer Service, Quality, Contract Manufacturing, and Procurement. This position also interacts with the following external entities: Nice-Pak transportation providers, collect customer transportation providers (i.e.: Target, Walmart, BJs), raw material suppliers, and contracted outside warehouses.
ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Process and route outbound customer orders according to the published route guide for Nice Pak as well as customer route guides for carrier selection, transportation mode, and delivery expectations.
2. Identify errors and lead time inefficiencies created by other departments impacting service to customers and cost per case.
3. Schedule all outbound shipments of finished goods and branch transfers in conjunction with Warehouse and Distribution policies pertaining to mode and trailer type.
4. Access multiple online Customer Portals for routing instructions and order confirmation.
5. Daily monitoring of the Warehouse and Distribution outbound load schedules to insure service and trailer type compliance.
6. Maintain positive working relationships while building a network of transportation and warehouse providers.
7. Monitor current transportation market trends and significant events impacting service to customers which may result in rerouting freight or a change in provider.
8. Review of established trailer and route allocations with recommendations to Associate Director of Logistics for necessary revisions based on volume.
9. Process and route inbound chemical deliveries to both the Jonesboro AR and Mooresville IN sites. (Required: DOT Hazardous Material Certification)
10. Analyze order quantities to maximize payload and reduce cost per case with feedback provided to Customer Service, Sales, and Customer Chargeback for identified areas of improvement.
11. Identifying areas of potential cost savings regarding routing and load consolidation with analysis provided to Corporate Sales and Customer Service.
12. Daily interaction with Customer Service regarding transportation delays in transit, inventory shortages causing payload reduction, and quality holds preventing shipment.
13. Investigate requests from transportation providers for detention by validating the arrival and departure times, mitigating the expense, then creating an authorization code for payment.
14. Request and negotiate spot market transportation rates from transportation suppliers for Procurement, Customer Service, and Sales.
15. Routing and selection of transportation provider for all returned material, branch transfers, and inbound raw materials with creation of documents for transport.
16. Research invoice exceptions provided by the Associate Director of Logistics and the freight payment auditor with follow up to the transportation provider.
17. Accountable for carrier and mode compliance as well as OTIF impacting budgetary and service goals which are reported to Executive Leadership weekly.
18. Must remain current on all route guides for every customer assigned and execute based on the requirements to prevent chargebacks/fines received from customers for up to 18 months.
19. Investigate fines and provide detailed documentation to Manager, Customer Support/Chargebacks to reduce our liability with customers.
20. Inventory reconciliation of all Costco items at the ten Safety Stock Warehouses across the US and Canada.
21. Creation and routing of Costco Safety Stock branch transfers from both the Jonesboro AR and Plainfield IN sites.
22. Create onsite rework requests for Costco material stored in Safety Stock Warehouses or route the return of damaged product to either Jonesboro AR or Plainfield IN.
23. Manage the diversion of shipments and the creation of replenishment for Costco orders delayed in transit to Costco Depots.
24. All other duties as assigned.

QUALIFICATIONS
EDUCATION/CERTIFICATION:
• High School Diploma or GED equivalent. Associate or bachelor's degree in Business or Marketing preferred.
REQUIRED KNOWLEDGE:
• Must possess excellent written and verbal communication.
• Capable of performing math functions such as calculating square footage, cost per case, and total gross weight.
• Proficient with Microsoft Office Suite of applications including but not limited to Word, Excel, and Outlook. Advanced Excel skills including the creation of formulas, macros, and use of functions required.
• Must have working knowledge of the transportation industry regarding legal weight limits, operating authorities for US and Canada, and an understanding of the required documents for shipping (i.e.: bill of lading and Canadian Customs invoice).
EXPERIENCE REQUIRED:
• Two years of experience in a transportation position with a manufacturer, transportation/logistics provider, or an asset-based transportation company. Customer Service experience would be beneficial.
SKILLS/ABILITIES:
• Candidate must be capable of working in a team environment while also being self-directed with minimal supervision.
WORKING CONDITIONS
NONE:
No hazardous or significantly unpleasant conditions.
#LI-DC1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)