Transportation Coordinator

Job Description

• Supervise and advise 30-60 drivers and monitors
• Responsible for developing and implementing efficient routes across several regions with regard to individual client needs
• Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance
• Must be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems, while maintaining cordial, professional relations with guardians, clients, program staff, customer staff, and all Company employees
• Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example
• Promote good performance through your positive support and recommend reassignment or appropriate discipline for non-compliance with Company rules or standards
• Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities; observe and supervise drivers in action, provide emergency back-up for absent drivers
• Build and maintain a positive relationship with those you supervise; understand and address the challenges they face
• Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract
• Maintain detailed and organized records to accurately perform monthly billing counts

Qualifications

• Must have prior supervising experience
• Must be self-motivated, show initiative, and have a strong work ethic
• Excellent customer service skills, be detail-oriented, and like solving problems
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments
• Maintain a good driving record and enjoy working with children
• Maintain a very high standard of accuracy
• Follow our policies and procedures
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver’s license and respond to coverage needs as required
• Must be able to work comfortably in a small and busy office environment
• Must be flexible and adaptable with ever-changing assignments

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Education:

• High school or equivalent (Preferred)

Work Location: In person