Company

American Family Care Corporate OfficeSee more

addressAddressBirmingham, AL
type Form of workFull-Time
CategoryEducation/Training

Job description

Job Description

Summary
Advanced Project Leader responsible for managing the training curricula with a focus on development, delivery, assessment, and revision of training content, emphasizing on the methodology of distance learning and eLearning.
Essential Duties and Responsibilities
In collaboration with Operations, Administrative support, Training staff, and Subject Matter Experts, partner with Instructional Designers to liaise between design, function, and delivery of training curricula to create a measurable resource.
Train the Trainer coursework completion Training the Trainer Series (Fred Pryor)
Train the Trainer: Becoming a Subject Matter Expert
Train the Trainer: Creating Engaging Materials
Train the Trainer: Managing the Audience
Train the Trainer: Tricks of the Trade
Train the Trainer: What Is Your Role?
How to Train Your Team coursework completion (Fred Pryor)
Align training curricula with company policies and procedures.
Adapt training programs and materials in response to regulatory, policy, and procedure changes
Identify common errors and develop training to address errors by recommending work process changes and unique training programs to Instructional Design team to improve efficiency.
Partner with Instructional Designers and provide guidance on how to leverage day-to-day administration and management of Learning Management System (LMS)
Partner with Instructional Designers to determine best training modalities.
Partner with Instructional Designers to help identify content to develop eLearning modules, instructor-led training, blended learning, self-study guides, and job aid to address performance errors.
Remain current in industry trends and technology solutions
Effectively manage training projects to meet deadlines.
Report outcomes of training sessions to Training Department and Senior leaders.
Assist in the implementation of software enhancements and new features.
Assist in developing training manuals and other presentation materials.
Assess trainee competency and provide feedback to management.
Identify common employee performance errors and partner with Instructional Designers to create and/or modify training to address errors.
Evaluate and recommend improvements to training structure and programs, as well as policies and procedures for departments within the company.
Assist with implementation of the New Hire Training Program, and Cross Training Program
Collect, review, and report on feedback/survey review from new hires and cross-trainees; as well as recommend a strategy for new and/or revised goals if needed.
Conduct weekly Market Review Meetings with VPs, Directors, and Center Administrators on KPIs
Maintain a project folder that is assessable to the Training Department.
Partner with SMEs and Instructional Designers to remain current in clinical workflows and processes.
Maintain and conduct routine up-to-date training and proficiency with the assigned markets Subject Matter Experts (SMEs).
Partner with Manager of Training and Development to onboard and maintain training for Training Specialist I to meet the job description requirements.
Other Duties and Responsibilities
Other duties and responsibilities as assigned.
Manage travel arrangements including car and hotel as needed.
Follow all organizational rules, policies and procedures.
Regular attendance to meet training schedule requirements.
Qualifications
Experience in designing and delivering PowerPoint presentations and delivering training materials in an understandable manner. Well versed in Microsoft Office and products. Above average verbal and written communication skills. Strong facilitation skills. High level of comfort and fluency with computer systems, databases, eLearning, and course-authoring software. Excellent project management skills and an in-depth understanding of common business training techniques. Problem solving and critical thinking dedicated to continuous improvement. Attention to details, and deadline oriented.
Education and Experience
BS degree or equivalent education and experience. Prior experience in the learning and development of employees. Minimum of two years of nursing or medical office, or similar experience or training preferred. Experience using healthcare systems is desired.
Physical Demands/Work Environment (optional)
Office environment (occasional clinical environment). Sitting and keyboarding for extended periods of time. Close computer work for extended periods. High attention to detail and ability to focus.
Refer code: 7773578. American Family Care Corporate Office - The previous day - 2024-01-08 16:37

American Family Care Corporate Office

Birmingham, AL
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