Training Specialist

About The Job:

As a Training Specialist, you will have the opportunity to enable the growth of our expanding supply chain network through a focus on providing an exceptional onboarding experience for new team members and fostering a culture of learning, development, standardization, and teamwork in the Distribution Center. You will work closely with your manager, the Training Operations Manager, to develop a deep understanding of training program content and strategy so that you are able to ensure they are consistently and effectively implemented for both new and tenured team members. Responsibilities include:

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  Preparing Target Team Member onboarding materials and logistics.

• Facilitating and delivering certain Target Team Member onboarding trainings.

• Setting up and maintaining training spaces to present training content to varying group sizes of new hires and current team members

• Communicating staffing numbers and timelines to key parties in the building

• Quickly building relationships with team members across the building in order to support their onboarding with an overall goal of improving team member performance and retention.

• Onboarding, guiding and upskilling new trainers and may assist with some team member training

• Assisting with administrative tasks that support core training programs, such as printing training material, completing program adherence and practical tests, keying completed training, reviewing reports, or sending communication to building partners.

• Measuring and monitoring training program adherence

• Lead site in completing compliance training and re-certifications.

• Pull reporting and communicate action plans with leaders and trainers.

• Identifying opportunities for improvement, inconsistencies or inaccuracies, or other concerns in current training programs, and providing feedback to the appropriate parties in a timely manner

• Design and implement solutions to resolve inconsistencies, inaccuracies, and other concerns identified in current training programs with direction from Training Operations Manager

There will be times when you may also perform Warehouse Worker or Warehouse Associate job functions. This will require you to work quickly, safely and efficiently to handle product within the warehouse to ensure the accurate processing of merchandise to our stores network and our guests. You’ll do this by moving cartons and/or pallets to and from trailers, storage, and staging areas by hand to mechanized conveyor systems using safe lifting techniques. This work may also require you to safely operate equipment such as a pallet jack and/or electric fork lift, and you’ll be trained and provided with the tools and gear you need to be safe.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About You:

• 1+ years of Warehouse Operations experience; employee training experience preferred, including utilizing program materials such as training reports, job breakdowns, or playbooks to train new and tenured employees

• Maintains positive and respectful attitude while working independently and in a team environment

• Able to comprehend oral, written and visual communication; ability to effectively read materials such as labels, tickets, product documentation, and training program guides

• Able to accurately use basic math skills

• Excellent interpersonal and organizational skills

• Able to handle changing priorities with little notice

• Able to work a flexible schedule in order to provide support across multiple shifts