Training Administrator

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA. Partially remote with on-site work requirements in a hybrid model.

Job Classification: Exempt

Job Status: Full-time

Reports to: Training Manager

Purpose:

The Training Administrator manages role-based training administration, reporting, and analytics. This position supports role-based training via learning experience platform curriculum build, assignment, management, and tracking. This position creates and shares reports and learning analytcis with key stakeholders. The Training Administrator manages work process documents, updates, assignments, and tracking, as well as support accreditation and audit activities.

Responsibilities:

• Manages role-based training experiences and curricula in the learning experience platform to maximize functionality, including configuration and reporting.
• Manages learning experience platform role assignments, and data integrity for record keeping.
• Proactively identify optimization opportunities within the tool to enhance the user experience.
• Creates comprehensible, easily accessible training reports and analytics within and outside of the learning experience platform.
• Consults and advises training managers on program setup within the system following best practices to achieve program goals.
• Provides technical support to learners and administrators.
• Assists with audits and accreditations.
• Manages work process document assignment and tracking.
• Accepts direction from and communicates effectively with Leadership regarding various elements of training.
• All other duties as assigned.

Required Qualifications:

• Bachelor’s degree required in educational technology, instructional design, or similar.

Business Experience:

• 5+ years of experience in learning experience platform or learning management systems administration.
• Experience creating learning reports, analyzing data, and making recommendations to program administration.
• Excellent technical acumen.
• Excellent problem-solving abilities.
• Excellent verbal and written communication skills.
• Customer focused orientation delivering an outstanding level of service.
• Proactive in their approach of identifying opportunities and solving problems.

Preferred Qualifications:

• Articulate experience.
• Cornerstone experience.

Work Environment:

This job operates in a professional office environment. When in-office this role routinely uses standard office equipment such as computers, phones, photocopiers, and communications via MS Teams.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand, walk, use hands and fingers, reach with hands and arms, and see a computer screen. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.