Tourism Development Coordinator

POSITION SUMMARY:

Support Tourism Development Department in coordination of Attraction Network initiatives, sales, promotional efforts and in day to day administrative operations.

PRIMARY DUTIES AND RESPONSIBLITIES:

Attraction Network Lead Facilitator:

• Acts as department lead for securing leisure attendance figures from top attractions and distilleries on ongoing monthly basis.
• Builds and maintains attraction attendance reports monthly.
• Acts as department lead in the planning and coordination of bi-monthly Attraction Network meeting including securing location, meeting schedule, meeting agenda, materials and guest speakers.
• Maintains and updates the attraction network mail/email list for department in Outlook and Simpleview.

Tourism Sales Support & Coordination:

• Supports Director and Sales Managers with upcoming trade show, client event, festival or external activation preparation including research, booth activation, promotional item planning and logistics.
• Attends Tourism trade shows, conferences and events as needed in support role or as lead according to needs of department.
• Supports Department Director and Sales Managers to enter, manage and oversee sales leads into Simpleview.
• Supports Department Director and Sales Manager in post event fulfillment. • Facilitates client gift deliveries and incentive program execution with Tourism Sales Managers and Director.
• Supports Sales team with client requests department wide supplying information and itinerary planning, as needed.
• Maintains Department travel schedule.
• Department Accounting & Budget Coordination:
• Organizes and maintains department wide yearly Budget Tracker.
• Acts as Department lead for all purchase orders, invoice processing.
• Acts as Department lead with SAGE accounting process/software.
• Coordinates annual Department budget planning process by arranging necessary team meetings, preparing and updating department budget spreadsheet and worksheets.

Database & Report Lead:

• Tracks and produces monthly reports on department sales leads, attraction visitation, visitor center analytics by compiling appropriate Simpleview related data.
• Plans and facilitates monthly Department Commissioners Report Numbers meeting.
• Serves as Tourism Development contact for Simpleview attending monthly internal Simpleview meetings
• Conducts research and creates reports within Simpleview.
• Department Inventory Lead:
• Maintains Department wide client gift & promotional item inventory.

Department Support & Coordination:

• Assists in department wide initiatives by welcoming group tours to the area, hosting familiarization tours, Visitor Center special events and more as needed.
• Maintains knowledge of Louisville Tourism partner businesses/services and facilitate relationships through on-site visits and ongoing communication.
• Serve as leisure brand ambassador by activating across sales verticals and departments to assist Louisville Tourism efforts in the promotion of leisure visitation to Louisville.
• Participate and contribute to goals and projects set by Tourism Development Department.
• Participate in industry organizations and events in order to develop relationships with key contacts or customers.
• Curates department wide information and submits for inclusion in Bourbon City Brief partner newsletter.
• Records and transcribes all minutes of department meetings as needed, and mails/emails to appropriate parties.
• Acts as lead for department for all mailing, and shipping.
• Assists department wide with planning, organization of all internal and external department meetings.
• Organizes and maintains all department records and files.
• Lead on obtaining department US Mail and sorting out to appropriate staff.
• Act as support to the VP of Tourism on special projects as needed.
• Employee will be required to work varying schedules to reflect the needs of Louisville Tourism.
• Travel will be required.
• Other duties as assigned.

QUALIFICATIONS:

• 3 or more years experience in event coordination and administration supporting multiple managers.
• Proficiency in MS Office Suite, including Outlook, Word, Excel, and Power Point; database management systems (i.e. APS, Simpleview) High School diploma.
• Experience in sales & marketing environment helpful.
• Accurate and timely data entry & reporting.
• Strong working knowledge of office equipment and practices.
• Ability to prioritize tasks and manage multiple tasks.
• Strong organizational skills.
• Strong attention to detail.
• Ability to proactively commit to task – to do whatever it takes to get the job done.
• Ability to communicate effectively – orally, in writing and in listening.
• Ability to work as a part of a team and model team behavior.
• Strong customer service orientation.
• Ability to analyze problems and develop solutions

Job Type: Full-time

Pay: $40,000.00 - $44,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Louisville, KY 40202: Relocate before starting work (Required)

Work Location: In person