Total Rewards Benefits Partner

DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. The package includes a comprehensive health insurance plan featuring a low co-pay and no deductible plan as well as dental, vision, life, and long-term disability coverage; flexible spending accounts; competitive paid time off; relocation assistance; 401(k) and profit sharing; and education advancement. To learn more, visit our benefits and perks page.
Position Overview:
The Total Rewards Benefits Partner is responsible for the administration of the Group Health and Welfare Employee Benefits Plans offered by Digi-Key Electronics. Serves as a subject matter expert on an assigned area of responsibility within the lineup of benefits offered inclusive, but not limited to Medical, Dental, Vision, Life, AD&D, Disability, 401(k), and Wellness plans. Provides guidance and assistance to all locations in the United States. The Total Rewards Benefits Partner is responsible for the implementation and management of employee benefit and wellness programs that are broadly accessible, metrics based and designed with a relentless approach towards improved health outcomes.
This role is based in Thief River Falls, Minnesota or Fargo, North Dakota, and will require a minimum of three days per week in the office and be available for projects in the office as needed. Travel required, at times, domestically.
Responsibilities:

• Work collaboratively with the internal and external partners to achieve best in class programs and plan designs in the area of Health and Wellness

• Administer employee wellness programs under four key pillars of wellbeing: financial, mental, physical, social
• Process enrollments and vendor invoice reconciliation
• Respond in a timely manner to employee's questions on health and wellness plans within an assigned area of responsibility
• Respond timely and professionally to inquiries and complaints resulting in equitable resolution
• Technical proficiency in PHI, HIPAA, ERISA, and benefit compliance requirements
• Experience in data processing, document management and customer engagement
• Manage vendor performance on service level agreements, customer service, client support and program utilization

• Monitor and report on engagement in benefit and wellness plans and performs regular analysis on utilization and outcomes
• Administer employee benefit plans; medical, dental, vision, life and AD&D, disability and 401(k) plans compliant with plan rules and local, state and federal regulations

• Conduct periodic audits to ensure compliance with policies and procedures
• Lead special and cross-functional project teams, developing and driving cross-functional goals and objectives, recommending solutions to issues relating to the assigned program or section area

• Manage all aspects of annual open enrollment inclusive of implementation of new plans, preparing communications, and benefit enrollment guides, facilitate on-site and virtual open enrollment employee information sessions and HRIS configuration and testing for employee online benefit enrollment
• Provide support in the HRIS testing and implementation of new programs
• Perform advanced level administrative & project management work

Required Knowledge, Skills and Experience:

• Bachelor's Degree in Human Resources, Business Administration or similar area of study or equivalent, relevant work experience preferred
• 3-5 years of benefits and wellness plan administration experience
• 2-3 years of experience in customer service
• 2-3 years of experience in vendor performance management

Tools / Systems / Software

• Experience in working with HRIS systems and/or Workday application preferred
• SHRM-CP®, SHRM-SCP®, PHR® or SPHR® Certification preferred
• Attention to detail and follow through
• Customer/client focus
• Professionalism
• Project management
• Time management
• Written and oral communication proficiency

Physical Requirements:

• Work is primarily performed at a desk and/or in an office environment for 3/4 of the day and up
• Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse, and screen
• Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body

DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com.
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