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About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
Description
Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud risk analyst, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, and seller-creator affiliation.
Roles & Responsibilties
- Apply investigational and analytic skills to monitor, audit, and analyze potential fraudulent cases and consolidate anti-fraud rules
- Design processes and build effective workflows to define characteristics of different fraud types, capture new risk types, and collaborate with cross-functional teams to drive improvements of existing tools, processes, and models related to fraud management
- Understand the trends and intelligence of fraudulent activities in each local market and build intelligence monitoring systems to mitigate fraud
- Define key performance metrics and build detailed reporting models for effective tracking, reporting, and feedback on measures implemented
- Research fraud-related policies and build effective enforcement processes to prevent and penalize bad actors while balancing user experiences
- Supervise junior analysts and provide guidance on fraud policies, enforcement measures, and influence key stakeholders
- Communicate findings and complex results to key stakeholders and manage timeline of mitigation projects
- At least 3+ years of relevant experience in one of the following areas: Antifraud, Risk Management, Trust & Safety, Data Analytic, Data Science, Strategy in eCommerce or Tech industry in general.
- Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related field ;
- Strong data analysis and correlation skills with ability to work through complex and unfamiliar data sets and able to derive the characteristics of different scenarios;
- Comfortable in a matrix organization and to drive cross-functional and cross-regional collaborations;
- Interpersonal skills with the ability to build relationships and effectively liaise with people at all levels
- Attention to detail and ability to notice discrepancies in data
- Experience with SQL and analytical tools (SAS, R, Python) is a must
- Proficiency in English is required; any second language proficiency is highly preferred but not required
- Experience with AI and machine learning is a plus
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com
Job Information
The base salary range for this position in the selected city is $101080 - $168888 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
