Address
Form of work
SalaryPosting Category
Part-Time Staff
Starting Hourly Rate Range
$19.18-$21.24/hr
Faculty Position (if applicable)
About Harford Community College
Harford Community College has served as an anchor institution in Harford County since its inception in 1957. We are a mid-sized, comprehensive college committed to serving our community through high caliber educational offerings and cultural events.
HCC’s mission of “Grow. Achieve. Inspire. Contribute.” and our vision of continuously striving for satisfaction, completion, and success throughout the College community is demonstrated by our shared organizational values of Agency, Equity and Inclusion, Communication and Collaboration, Respect, and Innovation. Harford Community College is an Achieving the Dream institution, joining a network of higher education institutions and partners to enhance community college student opportunity, access, and success.
Our beautiful, 352-acre campus is conveniently located near Baltimore, MD; Philadelphia, PA; Washington, DC; and Wilmington, DE. We offer more than 80 affordable degree and certificate programs to nearly 2,000 full-time and 7,500 part-time students, as well as a wide variety of noncredit continuing education courses to nearly 11,000 students per year.
HCC’s mission of “Grow. Achieve. Inspire. Contribute.” and our vision of continuously striving for satisfaction, completion, and success throughout the College community is demonstrated by our shared organizational values of Agency, Equity and Inclusion, Communication and Collaboration, Respect, and Innovation. Harford Community College is an Achieving the Dream institution, joining a network of higher education institutions and partners to enhance community college student opportunity, access, and success.
Our beautiful, 352-acre campus is conveniently located near Baltimore, MD; Philadelphia, PA; Washington, DC; and Wilmington, DE. We offer more than 80 affordable degree and certificate programs to nearly 2,000 full-time and 7,500 part-time students, as well as a wide variety of noncredit continuing education courses to nearly 11,000 students per year.
Affirmative Action and Equal Employment Opportunity Statement
Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer that values, embraces, and supports diversity in the College community.
Job Description
- Schedule and train part-time staff.
- Plan and execute testing activities in support of CET instructional programs.
- Reserve computer lab and update testing availability schedule.
- Ensure compliance with all testing administration procedures, including student identification and test security.
- Inventory and orders testing supplies.
- Assist with examinee check-in, explaining the testing process, monitoring testing, and maintaining a secure testing environment.
- Promptly report academic dishonesty and other student code of conduct violations to the director. Communicates with Harford Community College IT department and Pearson Vue to report and resolve technical issues.
- Report the results of testing to supervisors and testing companies.
- Perform specific job tasks/functions unique to position as assigned by supervisor.
Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.
Required Education
Associate’s degree
Required Experience
Minimum of one year of related customer service experience
Required Knowledge, Skills, & Abilities
- Ability to work and cooperate with co-workers and supervisors at all levels.
- Ability to work with, within, and promote a diverse workforce and environment.
- Knowledge of relevant computer software applications.
- Ability to coordinate the activities of several ongoing projects.
- Excellent communication skills.
- Ability to understand and act on oral and written instructions in English.
- Ability to maintain customer service and satisfaction as it relates to assigned unit or area of expertise.
- Ability to work a flexible schedule, including evening and weekend hours.
- Ability to learn and perform all essential job functions accurately.
Preferred Qualifications
- Computer proficiency in a Windows-based PC environment, including MS Office Suite.
- Equivalent technical training, education, and/or experience
- Successful completion of Pearson Vue Test Administrator certification test within the first two weeks of employment.
Hours per Week
20
General Weekly Work Schedule
Three days per week. One evening per weekand Saturday (twice a month).
Posting Detail Information
Posting Number
2024-002PTS
Number of Vacancies
1
Open Date
01/02/2024
Close Date
02/14/2024
Open Until Filled
