Under general supervision, but conforming to established policies and procedures as well as comply with all banking laws, rules and regulations employee operates a teller window and provides prompt, efficient, accurate transactions and STAR quality customer service. Employee is responsible for balancing each day’s transactions and verifying cash totals, and being aware of our products and services that could better meet our client's needs.
Job Responsibilities:
- Accepts deposits and cashes checks to customers’ accounts.
- Cross-sells the Bank’s services and products
- Processes night deposit bags
- Sells cashier’s checks.
- Redeems U.S. Savings Bonds
- Accepts loan payments and safe deposit box rent payments.
- Answers customer inquiries and gives balances.
- Balances transactions at end of day and verifies cash.
- Adheres to the policies and procedures of the Bank and complies with all banking laws, rules and regulations.
- May be cross trained as back up Head Teller and/or CSR.
- Performs other duties as assigned.
Experience
Required- 1 year(s): Cash Handling
- 2 year(s): Customer Service
Education
Required- High School or better
- Some college or better in Business Administration or related field
Skills
Required- Interpersonal
- Written Communication
- Verbal Communication
- Microsoft Office Suite
Behaviors
Required- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Loyal: Shows firm and constant support to a cause
- Team Player: Works well as a member of a group
Motivations
Required- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)