Telephone Dispatcher

Shroyer Towing is looking to hire a Telephone Dispatcher.

Job duties include answering incoming calls for emergency road service, inputting this information into specialized software and monitoring a fleet of drivers and trucks.

Candidates must have the ability to multi-task. A good fit can demonstrate the ability to remain calm and diffuse tense situations. Must work well with others.

Other duties include releasing accidents and impounded vehicles as well as basic invoicing and filing.

Hours are based on demand and schedules can vary greatly based on call volume and weather conditions.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Expected hours: 35 – 55 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Relocate:

• Lansing, MI 48911: Relocate before starting work (Required)

Work Location: In person