About us
Voyager Express is a small business in TRANSPORTATION_LOGISTICS in Detroit, MI. We are innovative, engaging and professional.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Casual work attire
We are looking for an experienced Dispatcher to join our team. The successful candidate will be responsible for managing and coordinating the dispatch of personnel, equipment, and resources in response to customer requests. The Dispatcher will be required to maintain accurate records, provide timely updates to customers, and ensure that all personnel are following safety protocols. This is an excellent opportunity for an individual with strong organizational skills and a commitment to customer service.
Responsibilities:
- Monitor the location of vehicles and personnel.
- Receive and process requests for service.
- Communicate with drivers and other personnel to ensure that service is provided in a timely manner.
- Schedule vehicles and personnel for service.
- Maintain records of service requests, vehicle locations, and personnel assignments.
- Provide customer service to clients by responding to inquiries and complaints in a timely manner.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
Experience:
- Dispatching: 3 years (Required)
Work Location: In person