Technology Manager

The City of Richmond is seeking a highly skilled and motivated Information Technology Manager to lead our IT department. As a crucial member of our local government's technology team, the Technology Infrastructure Manager will be responsible for overseeing the design, implementation, and maintenance of our technology infrastructure. This role will play a pivotal part in ensuring the efficiency, security, and reliability of our IT systems to support the various functions of our local government.

• Infrastructure Planning and Development:
  • Develop and implement strategic plans for the organization's technology infrastructure to support current and future needs.
  • Evaluate emerging technologies and trends to make recommendations for infrastructure enhancements.
• Network Management:
  • Oversee the design, implementation, and management of the organization's network infrastructure, including LAN, WAN, and wireless networks.
  • Ensure network security through the implementation of firewalls, VPNs, and other security measures.
• Server and Data Center Management:
  • Manage the organization's server infrastructure, including physical and virtual servers.
  • Ensure server and data center resources' availability, performance, and security.
• Cloud Services Administration:
  • Manage cloud infrastructure and services, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS).
  • Implement and maintain cloud security best practices.
• IT Operations Management:
  • Oversee day-to-day IT operations, including troubleshooting, system monitoring, and performance optimization.
  • Develop and maintain documentation of IT infrastructure and procedures.
• Vendor Management:
  • Manage relationships with technology vendors and service providers.
  • Evaluate vendor proposals and negotiate contracts for technology products and services.

QUALIFICATIONS:

• Bachelor's degree in computer science, information technology, or a related field.
• At least 5 years of experience in IT infrastructure management, preferably in a government or public sector environment.
• Strong knowledge of networking, server administration, and cloud computing technologies.
• Experience with security best practices and compliance standards.
• Excellent leadership, communication, and project management skills.
• Certifications such as CCNA, MCSE, or ITIL are a plus.

Employment Type: Full-Time Permanent