Technology Asset Management Internship

About Our Job
Who We Are
Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $33 billion for the region annually and employing nearly 30,000 people. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do.
The Business Technologies Asset Management (TAM) Team Provides essential services and support for all DEN employees. We are responsible for managing all hardware and software assets throughout their lifecycle. We coordinate and complete over 100 hardware and software renewals annually totaling over 6 million dollars. We recycle over 10 tons of electronic waste each year. Through our software license harvesting program, we saved on average $100k annually. We are a very document driven group and have over 60 documents from standard operating procedures to policies.
What We Offer
The City and County of Denver offers a competitive pay rate commensurate with education. Denver International Airport emerging talent positions are required to attend all sessions of professional development within the cohort model. You will be onboarded with a cohort of peers to begin to help you develop your network across the aviation industry.
What You'll Do
As an intern you will get to experience:

• All stages of the Asset Lifecycle Management process from procurement to disposal for software and hardware.
• Learn how to manage a storeroom, maintain stock levels, reorder stock, and inventory.
• Help complete software harvesting, version control, and license management activities.
• Gain ServiceNow experience through tickets, record updates, vendor management, enhancements, and projects.
• Assist in annual hardware inventory by sending electronic hardware verifications or doing physical audits.
• Assist with annual renewals and vendor management.

About You
Our ideal candidate has some or all the following experience, skills, and characteristics:

• Pursuing a degree in technology or science, but we are open to all majors
• Attention to detail - Able to complete data entry with minimal errors.
• Customer Service and Interpersonal Skills
• Willingness to learn
• Problem Solving skills
• Excellent written and verbal communication Skills, understanding technical and procedural documents a plus
• Interest in technology, experience with ticketing software a plus
• Experience with Microsoft Office Suite

Minimum Qualifications

• Education Requirement: Current enrollment in an accredited college program leading to a certificate, licensure, associates, bachelor's, or higher degree in, or a recent graduate (completed specified program within 1 year of completion).
• Experience: None
• Education and Experience Equivalency: No substitution of experience for education is permitted.
• License/Certification Requirement: None

Mandatory documentation required to be considered for this position:

• 1-2 page Resume (with most current information)
• Transcripts - either official or unofficial; dated within your current academic term. This is only used to verify amounts of credits; grades will not influence decision.

Optional Documents

• Cover letter detailing why you are interested in this position

Location
The City and County of Denver supports a hybrid workplace model with a required min 3 days in office. Employees work where needed to support business, at the Denver International Airport. We do not offer housing or relocation assistance for this position.
Internship Duration and Hours:
This is a 6 month college internship with a completion date of December 31st, 2024 with a max of 39 hours a week.
Application Deadline
This position is expected to stay open until March 11, 2024. Please submit your application as soon as possible for best consideration.
FBI Background Check
FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.
About Everything Else
Job Profile
TA3182 Professional Technical Intern
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Oncall
Position Salary Range
$20.41 - $23.06
Starting Pay
$20.41 - $23.06 based on education level
Agency
Denver International Airport
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.