Technical Writer

The Technical Writer works collaboratively within the Technical Publications team to ensure efficient and accurate administration of technical publications activities, projects, and operations. This person interacts with technical writing and cross functional teams.

*This on-site and is not offered as a remote or hybrid position.

ESSENTIAL FUNCTIONS

• Review all assigned reference manuals prior to finalization to ensure all correct Adobe FrameMaker insets (pre-documented information) are captured.
• Convert all assigned reference manuals from FrameMaker to PDF.
• Store all assigned reference manual documentation on the shared drive.
• Gather third party documentation.
• Complete edits in master files of reference manuals and training materials.
• Assist in the creation of reference manuals for commercial machines.
  • Complete checklist spec sheets for assigned commercial machines to identify insets (pre-documented information) that should and should not be documented in the reference manuals.
  • Pull the applicable insets in Adobe FrameMaker to build the reference manual.
• Assist in the creation of customer facing technical materials using InDesign in support of customer training for commercial machines.
  • Assist in the development of machine maintenance quick reference procedures.
  • Assist in the development of machine troubleshooting guides and preventative maintenance schedules.
• Perform other tasks or duties as assigned.

Education and Experience

• Two-year associates degree or formal education in English, Technical Writing/Communication, or equivalent and two or more years of experience in a related job experience.
• Proficiency in Adobe FrameMaker, Adobe Photoshop, InDesign, an XML-based authoring tool, and SolidWorks Composer is preferred or demonstrated experience in using new software.

Technical Skills and Competencies

• Analyzing and Planning:
  • Demonstrate good analysis skills when working with preexisting information.
  • Well organized and works methodically to meet an aggressive production schedule.
  • Demonstrate excellent attention to detail.
• Proofing and Editing:
  • Edit and proof information according to the department style guide.
  • Carefully proofs and edits their own work.
• Development and Design Skills:
  • Demonstrate good design skills when working with new information.
  • Demonstrate the ability to adapt existing information for new course formats or structures. Interpersonal Communication
• Excellent verbal and written communication skills.
• Works well with a variety of people and personalities, and with other Delkor departments.
• Works collaboratively, as a team member, to suggest ideas and resolve issues in a positive manner.

Work Ethic

• Maintains a positive work environment, even under challenging situations.
• Understands the need to work productively, making good use of their time.
• Able to execute tasks independently and accurately with minimal supervision.

Physical Requirements

• Sit at a desk or in meetings for extended periods of time, including performing extensive computer tasks.
• Stand and walk for a portion of the day to interact with other employees.
• Speak and hear to give and receive detailed information through verbal communication in person or using the telephone; exchange ideas and convey detailed information accurately to co-workers, managers, and others inside and outside the company.

Work Environment

• Seventy five (75%) of the work is performed in an office setting, carrying out detail work sitting at a desk and working on the computer, or working at an office table.
• Twenty Five (25%) of the job duties are performed on the assembly floor with exposure to tools, dirt, dust, chemicals, metals and plastics, varying temperatures, construction noises and odors from production processes.
• Due to the collaborative nature of this role, this position is not eligible to be done remote.

Tools and Equipment

• Use general office equipment, such as computer, printer, telephone, copiers, e-mail, and other such equipment.

EEO Policy Statement

• Delkor is an Equal Opportunity Employer.