Technical System Administrator

We have partnered with a large law firm in the Troy, MI area to provide them with a Technical System Administrator. Please review the below description and let us know if you are interested.

Prioritized Must Have Skills for the Technical System Administrator:

#1. Five years of experience in a Windows VMWare environment.

#2. Previous Help Desk or user support experience in a professional services business setting.

#3. Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified: Azure Administrator)

Responsibilities of the Technical System Administrator:

• Installs and operates server operating systems software, including Windows Server and other server operating systems as required in a secure network environment.
• Responsible for the creation, setup, and management of Active Directory network user accounts, managing Group Policy Objects.
• Performs system backups and restores consistent with team policies and schedules.
• Performs regular and emergency patching of servers and other devices as necessary and consistent with regular team schedules. This may require working outside of regular office hours.
• Creates PowerShell and SQL scripts and batch files to automate processes, create data extracts or reports, or facilitate requests as necessary.
• Acts as appoint of escalation and support for the Help Desk team and other members of the IT Team.
• Works with vendors or other third parties in the troubleshooting, support, installation, and upgrading of hardware and software.
• Coordinates with other team members and third parties to resolve reported issues within an established timeframe to ensure optimal customer satisfaction.
• Regularly utilizes, maintains, and updates team ticketing systems and/or knowledge management repositories and best practices.
• Strong knowledge of Windows Server Administration with Active Directory (Provisioning, Group Policies, OU, scripting, etc.) and Systems Management tools.
• Hands on Experience working in and troubleshooting medium to large-scale enterprise server environments.
• Previous experience utilizing a Help Desk ticketing system to record and track customer reported incidents.
• Experience with Zoom Video Conferencing and Telephony solution.
• Experience with process improvement methodologies or tools preferred.
• Experience leading projects utilizing proven methodologies, including tracking open issues and coordinating the activities of staff, consultants, and external parties.

Requirements of the Technical System Administrator:

• Associate or Bachelor's degree with at least five years of experience in a Windows VMWare environment.
• Previous Help Desk or user support experience in a professional services business setting.
• Excellent communications skills and high degree of professionalism.
• Demonstrated ability to work in a fast-paced collaborative environment.
• Qualified candidates will possess strong customer service skills with a desire to learn and grow within a collaborative team environment.
• Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified: Azure Administrator) are a plus.

Other Key Requirements:

• 100% in office
• No sponsorships or visa holders. No Corp-to-Corp.

Benefits of the Technical System Administrator:

• Medical Insurance
• Dental Insurance
• 401(k)

#LI-LD1

About Relevante, Inc. the Recruiting Firm Representing the Client for this Job

Relevante is an accounting & technology direct hire recruiting and contract staffing firm. We help our Clients identify and recruit the best talent in the market and help our candidates win engaging and enriching jobs. Our Clients are some of the best companies to work for among F1000 and emerging fast growth companies in the region. Relevante has been consistently ranked as a fast growth company and one of the largest recruiting, accounting, and management consulting firms in the Philadelphia region. To stay connected with our network, please follow us on LinkedIn https://www.linkedin.com/company/relevante.