Experience monitoring and supporting network infrastructures
Strong ability to diagnose network alerts, events or issues
Understanding of common information architecture frameworks
Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
Knowledge of project management methodologies and techniques
Good oral and written communication skills, and ability to address conflict with others constructively
Experience with Disaster Recovery plans and related technologies
Ability to work a flexible schedule, these are the shifts available:
Front End Day Shift
Sunday - Tuesday or Sunday-Wednesday. Onsite Tue and/or Weds only.
8pm - 8amPreferred Education, Experience, & Skills
- Previous customer service or NOC experience
- Experience with Spectrum and SOI
- Knowledge of optical and copper-based Ethernet technologies, capabilities, and cabling; connectivity to both local and wide area networks (WAN)
- Understanding of TCP/IP and end-to-end packet flow, packet capture, and port monitoring
- Cisco Certified Network Associate (CCNA)
Pay Information
Full-Time Salary Range: $68700 - $116800
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.Employment Type: ["FULL_TIME"]