Tasting Room Staff / Wine Server
Job Description
This position is responsible for ensuring that customers have a positive and memorable experience at Pessagno / Puma Road Winery. The candidate must have a passion for wine and for learning the details of the wines we produce and our general operations.
Responsibilities include: Greeting customers promptly and courteously; guiding customers to wines they enjoy; setting up and cleaning up daily operations and special events; stocking wine and retail merchandise in the Tasting Room; accurately performing daily wine inventory and money handling procedures. Promotes the sale of wine and non-wine products sold in the Tasting Room. Describes wines, winemaking techniques, winery history and provides general tourist information. Candidate must possess an Alcohol Beverage Certification (ABC) certification(change) or be able to get one upon hire.
Job Description Details:
· Excellent people skills; able to project a friendly and helpful manner always
· Able to perform quality work efficiently with minimal supervision
· Able to be responsive and flexible at last minute requests
· Greets all visitors to the winery and pours wines for tasting
· Effectively suggests and sells wine to customers
· Assists customers with transporting wine to their vehicles
· Describes wines and winery history to customers
· Answers visitor's questions and able to provide general tourist information
· Open to working on site special events after hours if needed
· Open to working other special events off property when needed
· Handles routine purchasing transactions, which include operating cash register
· Acquires and maintains thorough knowledge of winery and our wines
· Work in a team environment and open to performing other duties as assigned
· This position reports directly to the Tasting Room Manager
· May be assigned other tasks or be asked to participate in other activities both on site and off site as needed.
Qualifications:
· Able to work a flexible schedule
· High school diploma or equivalent and/or qualified experience required
· Retail experience a plus
· Professional appearance and demeanor
· Able to lift 50 pounds
· Must be able to stand, walk, lift, stoop, squat, and bend for up to 8-10 hours a day
· Weekends, holidays, and evenings required
Position Type/ Expected Hours of Work:
This is a part time position; work hours are between 10-30 hours per week.
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Vision insurance
Weekly day range:
- Monday to Friday
- Rotating weekends
Education:
- High school or equivalent (Preferred)
Work Location: Multiple locations