Systems & Operations Specialist

Job Title: Systems & Operations Specialist
FLSA Status: Exempt (Full-time, benefits-eligible)
Location: Remote
Reports to: Director of People Operations
Compensation: $65,000-$75,000

The People Systems Team owns the configuration, maintenance, integration, troubleshooting, and reporting for People Teams systems, including the ATS, HRIS, LMS, and file management systems. Centralized systems ownership positions our best systems-minded experts to evaluate, maintain, and perfect our systems and workflows. There are no single-system experts on this team: we are made up of systems rockstars—people who live and breathe People systems and for whom learning a new system is old hat. We are champions for efficiency and sustainability for all users, advocates for user experience, and we get excited about opportunities to create better workflows and provide excellent customer service. All People Systems team members are curious and tenacious problem solvers who can balance and prioritize immediate needs with long-term requirements.

The People Operations Systems Specialist is responsible for maintaining and improving the systems in the People Team with a special focus on systems administration, which directly improves the employee experience and enables other members of the People Team to provide better service. The ideal candidate is just as comfortable leading a new employee through onboarding as they are operating behind-the-scenes to ensure web applications and business systems are operating smoothly. The Systems Specialist must be familiar with software systems integrations and administration, extremely adept with data management best practices, and be a quick and flexible learner. This individual should be highly organized with excellent interpersonal skills, have a strong inclination for action, and be focused on creating a positive employee experience.

Responsibilities

• Perform administrator functions across People Team systems, including but not limited to managing user accounts, permissions, requisitions, reporting, and system maintenance.
• Own, document, and continuously improve processes, such as employee onboarding and off-boarding, job postings, employee data entry, status changes, offer letter creation, etc.
• Develop new tools and resources to support the work of the People Team.
• Answer and resolve employee inquiries related to People Operations systems
• Produce reports using systems data and/or conduct employee data audits
• Support report requests, as needed, from the People Team.

Minimum Qualifications

• Associate’s degree or higher in Human Resources, System Administration, or related field(s)
• Intermediate to advanced proficiency with Excel
• 1+ years of experience with system administration
• Flexible thinker, able to effectively learn, adapt, and prioritize quickly
• Ability to thrive in an academic and entrepreneurial culture, interacting with all levels of management, staff, and guests
• Detail-oriented with strong organization and time management skills
• Demonstrated history of integrity and ability to handle confidential and/or sensitive data.

Preferred Qualifications

2+ years of progressive experience in Human Resources or Systems Administration

Additional Requirements

Type of fingerprint clearance: Must possess or obtain valid Arizona Department of Public Safety IVP fingerprint clearance card.

Physical functions: Requires but is not limited to standing, sitting, repetitious hand and body movements, bending, squatting, and reaching. May be required to move or position equipment up to 15 pounds approximately.

This description reflects management’s assignment of essential functions, it does not exclude or restrict the tasks that may be assigned.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Work Location: Remote