AddressWe are seeking a skilled and experienced Systems Engineer to join our team. As a Systems Engineer, you will be responsible for managing and maintaining the desktop systems infrastructure, with a focus on O365 Cloud, M365 Cloud, and OnPrem Exchange environments. You will play a critical role in ensuring the stability, security, and efficiency of our desktop systems, as well as providing support and troubleshooting assistance to end-users.
Responsibilities:
- Manage and maintain the O365 Cloud and M365 Cloud environments, ensuring optimal performance, availability, and security.
- Oversee Intune management and configuration, including policy enforcement, application deployment, and device management.
- Administer and support OnPrem Exchange systems, both on-premises and in the cloud, ensuring smooth operation and high availability.
- Utilize PowerShell scripting to automate routine tasks, streamline processes, and enhance system management efficiency.
- Implement and manage Azure automation solutions to automate various desktop systems-related tasks and workflows.
- Develop and maintain Power Automate workflows to automate business processes and improve productivity.
- Support office migration projects, ensuring seamless transition and minimal disruption to end-users.
- Experience utilizing migration tools such as BitTitan, Sharegate, Quest, and AvePoint to facilitate smooth data and application migrations.
- Collaborate with cross-functional teams to troubleshoot and resolve desktop systems-related issues, providing timely and effective support to end-users.
- Stay updated with industry trends and emerging technologies, identifying opportunities to enhance the desktop systems infrastructure and recommending improvements.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience as a Desktop Systems Engineer or similar role.
- In-depth knowledge of O365 Cloud, M365 Cloud, and OnPrem Exchange environments.
- Intune management experience
- Proficiency in PowerShell scripting for automation and system management tasks.
- Strong understanding of Azure automation and Power Automate.
- Experience with office migration projects, utilizing tools such as BitTitan, Sharegate, Quest, and AvePoint.
- Solid understanding of desktop systems architecture, security principles, and best practices.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and provide exceptional customer service.
- Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate or similar are preferred, but not required.
