Address
Form of work
SalarySUMMARY
Under general supervision, provides technical, analytical, and maintenance support of information or administration systems; and performs other related duties as assigned.
DUTIES AND RESPONSIBILITIES (Which are not in any hierarchical order)
1. Designs, develops, tests, implements, trains and supports end users of technical applications.
2. Provides technical and analytical support for application modules utilized by a department or division.
3. Works with internal departments to determine technical needs and technology improvements.
4. Research and suggest technology solutions to help streamline client department functions.
5. Trains trainers or users on computer applications.
6. Installs, upgrades, maintains, troubleshoots, and repairs software applications.
7. Responds to inquiries, instructs end users on site or over the telephone in the safe and efficient use of their computers and programs.
8. Maintains notes and logs on technical assistance provided.
9. Troubleshoots application issues and coordinates vendor relationships when needed.
10. Develops SQL queries and creates custom reports as needed.
11. Performs other related duties as assigned.
Salary
$69,811 annually - pay grade 64
Excellent benefits!
Qualifications
Bachelor's degree with a major in Computer Science, Math, Business Administration, or related field and two (2) years of related experience, or any equivalent combination of training and experience. Experience and knowledge of Oracle Utilities Customer Care and Billing (CC&B), highly desirable.
Education Requirements: To be considered valid (or verified) for position qualification purposes, and consistent with City Hiring Policy 4-5, a High School, GED or equivalent diploma, and all higher education degrees or certifications must have been issued by:
International degrees will be evaluated to determine if they satisfy qualification requirements.
Additional Details
The selection process for this position may consist of any, all or a combination of the following tests:
- Evaluation of training and experience (minimum qualifications)
- Passing of oral interview
- Polygraph completed satisfactory
- Background/criminal record evaluation
- Passing of physical/drug/alcohol screening
State of Emergency: When normal operations of City departments are suspended or interrupted due to a declaration by the Mayor that a state of emergency exists, all employees will be deemed critical by the City. For the preparation and/or continuation of emergency operations or for special work detail, employees deemed necessary shall be required to work. Employees deemed critical by the City but not needed for the initial preparation and/or continuation of emergency operations or for special work detail may be directed not to report to work, and given paid administrative leave or they may be reassigned to another location that best meet the needs of the City.
How To Apply
If you are interested in applying for this position you may apply online by selecting the Apply Now button at the end of the job posting. Applications must be received in Human Resources by the closing date.
The City of West Palm Beach is an equal employment opportunity employer. The City values the service of veterans to our country, supports recruitment of veterans and veterans' preference will be given in accordance with Chapter 295 of the Florida Statutes for those who met the minimum requirements of the position. Background investigation, physical, and drug and alcohol screening is required as condition of employment.
Currency
USD
Closing Date
05-Apr-2024
