Systems Analyst

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

PURPOSE:

Responsible for the systems integrations in an industrial environment, Terminal Operations system (TOS) integrations, Container Terminal Operational Systems, and its integrations with Operational Technology (OT), Terminal Auto Gate applications, Terminal ERP systems. Including supporting and maintaining IT integrations and application design. Works closely with the terminal IT Applications Head to build the IT systems, managing vendors and control the IT costs. Actively collaborate with his business stakeholders to identify opportunities to improve process efficiency by adopting new IT capabilities.

PRINCIPAL Responsibilities:

• Design, implementation and management of the Terminal Operations System and its integrations with Auto Gate, ERP and automation integrations.
• Researches and analyzes integration technologies, architecture, design, conduct analysis, prepares recommendations and facilitates efficiency enhancements.
• Develops business requirement documents and specifications.
• Supports the review and understand integrations design and process requirements to develop software functional specifications for optimization/continuous improvement projects.
• System integration, software integration test planning, testing, and commissioning for the application integration landscape.
• Ensure proper application lifecycle and version management by following up every software integration release into production environment while acting as hyper care support.
• Works as directed by management team to research and document business issues involving workflow procedures and processes.
• Coordinate troubleshooting calls for Incidents Priority 1 to 4 acting as the incident manager when an issue is presented at the Waterside application level.
• Analyze data and work with management to develop IT application and solutions.
• Works closely with the terminal operational and functional team to identify and implement improvements to business operations, services and models.
• Ensure proper integration of vendor engineering solutions into the overall terminal engineering documentation.
• Ensure SLAs are met on a daily basis.
• Collaborate with the regional platform business analyst to identify opportunities to modernize, streamline and standardize the terminal tech portfolio.
• Participates in the development of root cause analysis for major incidents impacting the terminal operations and ensure identified countermeasures are deployed as planned.
• With the Terminal IT manager, define the terminal Tech portfolio modernization, infrastructure simplification and applications rationalization

Preferred skills:

• Minimum five (5) years of Terminal experience, automation component experience is preferred.
• TOS is a must
• Minimum three (3) years of related project handling/coordination experience and process documentation.
• Operational Technology hardware and integration experience is preferred.
• Detailed understanding of terminal TOS (SPARCS N4) architecture, terminal Auto Gate technology, Terminal ERP applications.
• Understand concepts of automation, automation interfaces to exchange data and messaging between systems.
• Understanding of messaging frameworks, application stacks.
• Experience with Gate, ERP, OCR technology and terminal IT automation.
• Application lifecycle and IT Service Management concepts.
• Good understanding of application programming interfaces, IDEs and code frameworks. C#, Java, PL-SQL/T-SQL, Active MQ and Relational DBs/ SQL.
• Understanding of Continuous Improvement/LEAN/Six Sigma.
• Collaboration - Able to build strong working relationships with stakeholders. Must possess empathy, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).
• Functional Excellence - Ability to provide leadership, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), and to apply analytical thinking and creative problem solving to daily tasks. Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.
• Good understanding of the Container Terminal Operating model
• Shows credibility with Terminal leadership team
• Experience with Agile principles and methods
• Experience with applying WOW (Lean) standards and tooling
• Problem Solving sounding experience

Education

University or higher vocational degree and certification in Control Engineering, Electrical Engineering, Computer Science, Software Engineering or related discipline is preferred.

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$160,000 to $175,000
*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process.If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Pay Transparency Notice:
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Job Type: Full-time

Salary: $160,000.00 - $175,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Vision insurance

Compensation package:

• 1099 contract
• Bonus opportunities

Experience level:

• 5 years

Experience:

• Operating systems: 5 years (Required)
• Logistics: 5 years (Required)
• Terminal Operations System: 5 years (Required)

Ability to Relocate:

• Los Angeles, CA: Relocate before starting work (Required)

Work Location: In person