Systems Administrator

Position Summary:

The Systems Administrator will help build out, maintain, and troubleshoot our customers' infrastructure. The Systems Administrator is responsible for delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. He should be a go getter and take the lead in all technical phases to support the team.

Essential Functions:

• Monitor all installed systems and infrastructure

• Install, configure, test and maintain operating systems, application software and system management tools

• Ability to work on own initiative and as a team player

• Ability to identify problems and work to resolution as required

• Flexibility to work out of hours and on escalations

• Proactively ensure the highest levels of systems and infrastructure availability

• Provide support on escalated P1/P2 incidents

• Track and work on Problem cases under Problem Management

• Validation of complex changes

• Sanity test for new customers design before sign off for Operations

• Technical communities’ meetings with Operations team

• Validate and Build for expansion of any existing customers

• Identify the propose of technical solutions to Operation teams

• Meeting with Operation team to identify the area of concerns in technical domains

• Produce technical documents for new & existing technologies

• Deliver technical session to Operation teams on new or existing technologies

• Should have experience on Design of new projects

• Candidate should be able to work independently

• Decision Making

• Liaise with L4 team /Vendor for problem resolution

• Liaise with vendors and other IT personnel for problem resolution

Required Qualifications(This should include any minimum education, work experience, knowledge, & skills necessary to perform the functions of the position):

• Bachelor's degree in Computer Science or related field OR 2+ years of professional work experience

• 2+ years of working experience in Office365, Mailbox migrations, Microsoft Teams, SharePoint

• 4+ years of experience in Systems Administration

• 4+ years of experience in installing, configuring and troubleshooting Windows