Systems Administrator

Systems Administrator – Sylmar, CA

Quixote Studios is one of the nation’s premier film and television studios and is looking for a fulltime Systems Administrator to join the IT Department. This position will be responsible for the design and ongoing support of various servers, systems, and technologies, while providing support of high demand, mission critical, complex business applications and functions for employees and external clients nationwide. Typical responsibilities include installation and configuration of IT systems and applications. Performing availability and performance monitoring, testing, troubleshooting, and developing detailed documentation, communications, and project planning. This person will be responsible for building and maintaining all aspects of the company's technology infrastructure. Environments and infrastructure include Office 365, Windows Server 2019, 2022, Active Directory, Entra ID, Windows 10/11, IIS, SQL Server, VMWare vSphere, VOIP solutions, Routers, Switches, Firewalls, SD-WAN, Blade & Rack Servers, HCI, VDI, Thin/Zero Clients and storage systems. The ideal candidate must have excellent documentation skills, be able to follow instructions, and work efficiently both independently and as part of a team.

Primary Responsibilities

• Implement, deploy, and maintain scalable solutions for a diverse mission-critical IT environment, including Cisco, Windows, Dell, Veeam, and VMware ESXi systems.
• Develop and maintain solutions for data protection and recovery.
• Adhere to and implement disaster recovery (DR) solutions.
• Ensure completion of backups in the data center to meet company’s backup policy.
• Installation and rebuilding of new server OS, systems hardware, peripherals, services, directories, storage, etc. in accordance with standards and requirements.
• Help desk and on-call support 24/7 including Quixote drivers and rental clients.
• Day to day user account management, including administering Active Directory, Entra ID, Azure, Office 365,AWS other Saas and internal applications.
• Maintain, update, analyze, troubleshoot, and repair systems, networks, and IT related services.
• Maintain security of systems for compliance including SOX and PCI.
• Remotely support a range of basic to advanced users over the phone, text, video chat and email.
• Manage and support cloud based VOIP phone systems.
• Manage and support multi-vendor physical, virtual, and cloud infrastructure.
• Manage and support multi-vendor physical and virtual software/infrastructure.
• Maintain service SLA's, including resolving escalated cases and creating company wide solutions.
• Develop system engineering policies, documentation, and standards.
• Adhere to and ensure compliance with all company IT acceptable use, security, and audit requirements, and take appropriate measures and actions to guard against fraudulent and unauthorized use of company computing resources.
• Specifically, adhere to all company IT Security policies, procedures, and current best practices to enforce the highest level of IT security for the studios, corporate, and customer/tenant-facing IT resources.
• Possess knowledge of Quixote physical locations procedures.
• Conduct one on one and group training sessions with employees.
• Support Quixote IT green initiatives
• Miscellaneous projects as assigned.

Requirements:

• Bachelor’s degree in a related field or equivalent work experience with the ability to demonstrate capabilities.
• 4+ years of work experience in technology, technology consulting, and IT support, required.
• A strong understanding of Azure and AWS deployment, security, scalability, cost savings, and ongoing administration.
• A strong understanding of Windows 10/11, Windows Server, Azure, Entra ID and Microsoft 365 is required.
• A strong understanding of Window Active Directory administration and Group Policy, PowerShell scripts.
• Backup, replication, and DR experience.
• Server Environmental Monitoring experience
• Hands-on experience managing systems and storage in multiple locations, geographic regions, and different time zones.
• Strong analytical skills with ability to diagnose and resolve technical problems independently as well as in collaboration with other technical staff.
• Highly detail oriented with a proven commitment to high quality workmanship.
• Exhibits strong decision making, and leadership skills.
• Excellent, thorough, and methodical problem-solving skills
• A true desire to meet and exceed the expectations of internal and external clients in a fast-paced environment.
• Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
• Top tier customer service and interpersonal skills
• Knowledge of commonly used technology concepts, practices, and procedures
• Strong organizational skills and ability to manage and prioritize a constantly changing workload.
• Excellent verbal and written communication
• Ability to maintain confidentiality.
• Possess an inclination for learning new technologies quickly.
• MSP experience is a plus.
• Microsoft, Cisco, VMware, networking and system certifications are a plus.
• Possesses or working toward Microsoft Certification, CompTIA Network+, CompTIA Security+ is a plus.
• ITIL certification is a plus.
• Adhere to ITSM principles.
• Ability to travel to our different locations both local and nationwide.
• Must have a valid driver’s license and reliable mode of transportation, a mobile phone, and a reliable high-speed Internet connection from wherever you live.
• Must have a flexible schedule with the ability to work overtime as needed.
• Must have a valid driver's license with an acceptable driving record as determined by the company’s insurance carrier.
• Please note, the candidate selected for this position will be required to complete a criminal background check.
• Must be authorized to work in the United States.
• An interest in the entertainment industry, a plus
• Remain up to date with current and future technologies emerging in the industry.

Competencies:

• Azure, AWS
• Microsoft Active Directory and Group Policy
• Entra ID, Exchange Online
• SQL Server
• Linux / Docker
• VMware vSphere
• MS Office Suite
• Desktop operating systems: Windows 10 / OSX
• Windows Server, IIS,
• Firewalls and Security
• Backup / DR solutions
• SSL Certificate Management
• PRTG System Monitoring
• Mobile platforms: IOS, Android, MDM
• IT Management – Service Now
• RingCentral cloud VoIP telephone systems
• Mobile networking hardware: Cradlepoint, Peplink
• WAN, WLAN, LAN Networking: Cisco and Meraki
• System hardware: Lenovo, HP, Dell (desktops and laptops), Dell Thin/Zero Clients, HP, Cisco (Servers, UCS)
• Experience with advanced scripting including Powershell, Python, Ansible, Puppet/Chef
• Cybersecurity interest (CCSP, CISA, CISSP, OSCP, CISM) is also a huge plus
• Low Voltage, AV cabling and infrastructure, design, best practices, and installation

Job Location:

Sylmar, CA

Position Type:

Full Time

About:

Quixote Studios is the entertainment industry's premier studio & equipment rental company with locations across America. https://quixote.com/

Working Conditions:

Activities include regularly working in outside weather conditions, exposure to extremes of temperature, visibility, wet and/or humid conditions and vibrations. Noise level in the work environment is usually loud. Dust, mechanical hazards, moving objects, operating vehicle, and shift work.

Physical Requirements:

Requirements are representative of those needed to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Heavy work: requires ability to lift, twist and carry up to 50 pounds and manipulate (pushing, pulling) up to 160 pounds of product, et cetera. Physical activities required of this job include, but are not limited to: bending, carrying, climbing, crouching, feeling, finger movement, grasping, hearing, kneeling, lifting, pulling, pushing, rapid work speed, speaking, reaching, repetitive motions, seeing, sitting, standing, stooping, talking, twisting, walking, and walking on irregular surfaces.

Compensation:

Pursuant to state and local pay disclosure requirements, the pay range for this role is $80,000.00 – $110,000.00 annually.

The salary offered may vary depending on multiple individualized factors including but not limited to market location, job-related knowledge, education/training, certifications, key skills, experience, external market and internal value, including seniority and merit systems, and internal pay alignment. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Quixote Studios reasonably and in good faith expects to pay for the position within the salary range listed, taking into account the wide variety of factors listed above

In addition, our total benefits package includes is full of perks such as paid time off, sick pay, 401(k) matching, Medical, Dental, and Vision

--- Quixote Studios, a subsidiary of Hudson Pacific Properties --

Quixote Studios will consider for employment any qualified applicant with criminal histories in a manner consistent with the requirement of the Los Angeles Fair Chance Initiative for Hiring.

Quixote Studios is proud to be an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law.