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SalaryOverview:
LOCATION: Oak Ridge, TN or Remote (US Based Locations)
SALARY RANGE: $81,910.40 - $113,921.60
ELIGIBLE FOR A SIGN-ON BONUS
PURPOSE:
Practical experience needed for the position includes:
TOTAL REWARDS
APPOINTMENT TYPE: Full-Time Regular
LOCATION: Oak Ridge, TN or Remote (US Based Locations)
SALARY RANGE: $81,910.40 - $113,921.60
ELIGIBLE FOR A SIGN-ON BONUS
PURPOSE:
This position will have the autonomy while working under minimal supervision to plan, design, architect, and implement technology solutions for end user and client requirements. The position must use extensive knowledge in database, web, and cloud technology to analyze requirements, propose options, recommend solutions, and implement the appropriate technology solution. Position will develop operational processes for help desk staff, support troubleshooting of escalated issues from help desk, and works with vendors and application developers to troubleshoot and resolve user and business issues with the technology. Will monitor and maintain system readiness, plan and monitor Disaster Recovery/Continuity of Operation Plans (DR/Coop) readiness, and ensure system vulnerabilities are remediated and properly patch.
Responsibilities:Planning and Communication:
- Work independently with minimal supervision to plan and manage projects in database technologies, web technology, and cloud technologies.
- Plan project communications to the organization and product owners to ensure appropriate awareness of all stakeholders.
Design and Architect Technology Solutions for Internal Users and External Clients:
- Partner with application development teams or external vendors to gather system requirements, business requirements, and cyber-security requirements.
- Analyze requirements and propose the architecture, designs, or technology solutions.
- Use IT Expertise to support database technologies, web technology, and cloud technologies.
Implement of Technology Solutions:
- Research and develop configuration steps to implement new technologies.
- Code scripts to automate deployment and configuration tasks.
- Develop System Security controls and documents.
- Build the technology solutions and initial configuration.
Validate Requirements and Test Technology Solutions:
- Work with end users, vendors, and application development teams to validate and test solutions to meet user requirements.
- Work with cybersecurity staff to review security controls, analyze issues, and implement mitigations.
- Validate business requirements and operational requirements are met.
Operations and Maintenance:
- Troubleshoot and manage server and software security.
- Maintain patch levels according to defined standards.
- Perform root cause analysis.
Tier 2 Support:
- Design and document support processes and train Help Desk staff on routine operations of systems.
- Support and resolve escalated issues from the Help Desk.
Bachelor’s degree and 5 to 8 years of job-related experience. An equivalent combination of education and experience performing duties as described may be substituted for the minimum requirements.
Practical experience needed for the position includes:
- Leading operational projects.
- Providing targeted communications to the organization, stakeholders and management.
- Designing, developing, and implementing hosting and database solutions in Microsoft Azure.
- Working knowledge of Microsoft SQL Server, SSIS, Transact-SQL(TSQL), Backups, Restores, and SSRS is required. Knowledge of the Red Gate tools is a plus.
- Designing, developing and implementing web and database IT solutions.
- SharePoint, Windows Server, Active Directory, DNS, and Group Policy.
- Microsoft 365.
- Working with vendors to implement Commercial off the Shelf products.
- Developing code using PowerShell, VBScript, Transact SQL and .Net Programming.
- General understanding of VMWare, TSM, networking, and SAN technologies is required.
- Must be able to work directly with customers with minimal supervision.
- Must have the ability to follow-up and triage conflicting priorities.
Ability to obtain and maintain an L or Q Security Clearance is required.
- The candidate’s starting salary will be determined upon hire and ORAU will use salary survey data, internal comparators, and the candidate’s qualifications to determine salary.
TOTAL REWARDS
ORAU has a strategic approach to providing total rewards to employees through a fair, equitable, and competitive total compensation package. The goal of our total rewards system is to integrate compensation, benefits, work-life balance, performance, recognition, development, and career opportunities to attract, engage, and retain the talent required to achieve ORAU’s business objectives. The benefit component of our total rewards program supports business goals by offering the following benefits based on employee eligibility:
- Legally required benefits
- Group Health insurance including: Medical, Prescription, Dental, and Vision
- Retirement plan contribution matching
- Disability insurance
- Group life insurance
- Travel Accident Insurance
- Section 125 reimbursement accounts
- Other voluntary employee paid benefit and insurance offerings
The ORAU total reward package also promotes work-life balance. Mindful of the need for employees to care for themselves and their families, ORAU offers the following additional work-life benefits based on employee eligibility:
- Telework
- Paid Time Off (PTO)
- Paid Holidays
- Flexible work schedules or compressed work weeks
- Occupational Health and Wellness Programs
- Employee Assistance Program
