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Form of workBAE Systems Inc. is seeking a Sys Admin I to work on a Service Desk in support the Sentinel Information Services (IS) team. The selected applicant will join the IS team as we seek to deliver world-class capabilities for our client and its associated contractors, drive productivity and innovate new solutions. This team supports a variety of user-related IT issues. This position will include the following duties and responsibilities:
- Resolves technical problems in a call center/help desk environment.
- Works with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, researching and deploying advanced technologies.
- Resolves access requests for user accounts and other desktop support functions.
- Where possible, uses automated tools and scripts to improve efficiency and accuracy.
- Provides technical assistance, training and system documentation for users to promote efficient operation of applications.
- Performs other duties as assigned.
- The applicant must also be able to obtain/maintain a Top Secret security clearance.
Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion.
