Address
Form of workEssential Functions
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Installs and configures operating systems software releases, hardware, core system software and third party products.
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Evaluates and installs operating systems product patches.
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Diagnoses and resolves complex server software/hardware issues and coordinates with vendor for resolution.
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Maintains system backups.
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Evaluates and installs patches for operating systems and third party software.
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Maintains documentation for server equipment.
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Assists with the development of business continuity plans for server and storage restoration.
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Provides technical support and guidance for PC/laptop related issues.
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Logs and resolves trouble tickets in support database.
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Provides technical support and guidance for PC/laptop related issues.
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May assist in training and development of other personnel.
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Assists with the development of business continuity plan.
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May install, configure and maintain Storage Area Network including backup or replication of data.
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May install and maintain company intranet and imaging system.
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May install, maintain and provide for backups of SQL server environment.
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Monitors hardware and software environments and takes corrective action when required
Additional Responsibilities
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Night call may be required.
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Additional hours may be required to meet project deadlines.
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Other duties and responsibilities as assigned.
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Regular and predictable attendance is required.
