System Administrator - Level 2 (On-Site Honolulu, Hawaii)

A System Administrator is responsible for maintaining the entire IT infrastructure of an organization. Their work ranges from maintaining servers to updating software and everything else in between. They are the first point-of-contact for any technical problems that employees face. When no one in an organization faces any issue while doing their job, this means that systems administrators have done their job well. 

Essential functions

• Maintain, configure and ensure reliable operation of computer systems, network servers, and virtualization.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Monitors capacity, storage planning, and database performance.
• Install and configure software, hardware, and networks.
• Ensure security and efficiency of IT infrastructure.
• Monitor system performance and troubleshoot issues. 
• Identify system requirements and install upgrades.
• Maintains, secure and upgrade a web system.
• Create a backup and safeguard the data. 
• Perform account setup for new and old employees.
• Track emerging technologies and implement them in the organization.
• Knowledge of different operating systems (Microsoft, Unix, Linux, etc.)
• Basic programming skills - (PHP, JavaScript, etc.)

Supervisory responsibilities - No

Work environment – office environment; on-call

Physical demands

Lift and move pieces of equipment, and crawl, bend, and squat to install cables and diagnose hardware issues, all of which require physical fitness.

Travel required – 0-10%

Required education and experience

• Associate or bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
• 6-7 years of database, network administration, or system administration experience.
• L2/L3 resource
• Working knowledge of virtualization, VMWare, or equivalent.
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• Experience with scripting and automation tools.
• A proven track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
  

Preferred education and experience

• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.

• Microsoft Certified Solutions Expert (MCSE)
• ITIL® Certification

Work authorization/security clearance requirements – N/A

Affirmative Action/EEO statement

All qualified applicants will receive consideration for employment at VeraLogics, Inc. without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. VeraLogics Inc. is proud to be an affirmative action and equal opportunity employer.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.