System Administrator

Take the next step in your career with a premier forensic and structural engineering firm in Plano, TX (suburb of Dallas) that provides the personal atmosphere of a small company as well as the benefits of a large company. Paragon offers a unique opportunity for a System Administrator to work on critical infrastructure as an individual contributor as well as an integral part of a team. The company has approximately 20 employees, which are mostly local to the North Dallas area.

At Paragon, we rely on our IT systems to help our business reach and succeed with clients all over the country. In this role, the successful individual will:

• Be fully accountable and responsible for the IT infrastructure
• Protect critical information, systems, and assets
• Implement new software and hardware
• Provide training to users
• Develop an overall IT strategy

The successful individual will also create and discover innovative solutions to current and future issues, lead initiatives to keep pace with modern technology, and interact with users to facilitate efficiency. The ideal candidate will have a passion for technology, be able to work independently, and be fully responsible for essential IT operations.

Objectives of this Role:

• Maintain essential IT operations including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Own projects, solutions, and key responsibilities within a larger business initiative
• Handle business-critical IT tasks and systems
• Enable faster and smarter business processes and implement analytics for meaningful insights
• Facilitate reliable and redundant infrastructure to maximize uptime
• Manage vendor relationships to maintain licenses and contracts, communicate statuses and upcoming deadlines, and provide cost estimates and budget analyses based on current trends

Daily and Monthly Responsibilities:

• Perform administrative tasks including user and group administration, security permissions, group policies, print services, event log warnings and errors, resource monitoring, and ensuring system compatibility
• Monitor system health and respond to hardware issues
• Build, test, and maintain new systems as needed
• Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments
• Function as the first point of contact for user requests to assist with troubleshooting and root cause analysis, providing technical support when needed, and documenting issues in a knowledge base
• Perform routine audits of all systems including backups

Skill and Experience Requirements:

• Required:
  • Windows, Linux, and OSX installation, configuration, and support
  • Microsoft 365 including application support and account administration via Azure Active Directory
  • Advanced working knowledge of cloud syncing applications - specifically OneDrive and Dropbox
  • Knowledge of backup strategies, snapshots, and disaster recovery
  • Access control lists, Permissions, and Policies administration experience
  • A minimum of 5 years’ experience in the IT field
  • Excellent written and oral communication skills
  • Ability to lift at least 40 pounds
• Preferred:
  • BA/BS degree in Information Technology or IT equivalent work experience
  • Amazon Web Services
  • AutoCAD
  • Jumpcloud
  • Microsoft Teams Phone System
  • Scripting (Powershell, Python, MySQL, PHP, and/or Javascript)
  • SSO, LDAP, and Radius
  • System images and automated deployment
  • Virtualization

Work Location and Hours:

Work will be performed primarily in the office. Remote work is also available depending on the circumstances. This position includes after-hours responsibilities in cases of emergency, but the scheduled work hours will between 8 AM and 5 PM.

Paragon offers a competitive salary along with many great benefits:

• Health Insurance
  • Medical insurance - company pays 60% for you and your dependents
  • Vision, dental, and cancer insurance - company pays 100% for you and 60% for your dependent
  • Accident, critical illness, and hospital insurance - company pays 100% for you and 60% for your dependents
  • Short-term and long-term disability - company pays 100% for you
  • Basic & supplemental voluntary life insurance - company pays 100% for you
  • Note: Employee contribution towards payment for benefit plans is determined annually.
• Time Off
  • 15 days PTO
  • 14 paid holidays
  • 2 paid volunteer days
• 401K
  • Eligible after one year of service
  • Includes up to 4% match vesting period
• Tenure
  • 5-Year Anniversary - Additional 5 days PTO accrued per calendar year for a total of 20 days
  • 10-Year Anniversary - Additional 5 days PTO accrued per calendar year for a total of 25 days, plus an additional 5 days PTO and up to $10,000 expenses reimbursed towards a one-time sabbatical of your choosing
• Cell-phone – Up to $50 each month reimbursed towards use of your phone
• Wellness – Up to $75 each month reimbursed towards a gym membership, exercise class, or personal trainer
• Night out – Up to $65 each month reimbursed towards dinner and entertainment
• Snacks and drinks – Unlimited during your workday (in office)
• Company Credit Card – For project and travel related expenses
• Travel Perks
  • TSA Precheck Enrollment
  • CLEAR Membership
  • Accrual travel rewards for Hertz, Southwest Airlines, American Airlines, Marriott, and more
• Team building - Four events per year
• Student debt assistance – Up to $300 per month, over 6 years, for job related degrees
• Continuing education
  • Webinars, seminars, and classes
  • College coursework
• Car and Travel Expenses
  • Mileage reimbursed beyond regular weekly office commute if working remotely, all tolls are reimbursed.
  • Up to $10 each month reimbursed towards car washes, as needed.
  • Company vehicles are available at the office for use if preferred.

Please visit our website (http://pseglobal.com) to learn more about our business. To apply, please use the "Click here to apply" button on our website in the careers section (http://pseglobal.com/careers) or click Apply Now in ZipRecruiter. We look forward to hearing from you.