System Administrator

Company: PenTeleData
WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM (Occasional work outside normal hour and on-call rotation)
Pencor and its subsidiaries are Equal Opportunity Employers
*Although there is a work-from-home component to this position, candidates must reside in Pennsylvania and be able to come into the office when needed or requested by the manager. A high-speed data connection (minimum 100 Mbps) and a quiet, dedicated office space are essential for remote work. You will be required to work on premises every day during your 90 Day probation period.
PenTeleData is looking for a Systems Administrator, a pivotal role focusing on the management and maintenance of our organization's computer systems and networks. The role involves installing, configuring and troubleshooting various hardware and software components, ensuring seamless IT infrastructure operation. Additionally, the Systems Administrator will handle setting up new equipment, conducting minor repairs, maintaining service records, developing training manuals and educating team members on hardware and software.
Ideal candidate will be highly motivated, detail oriented, enthusiastic about technology and show a passion for continuous improvement and innovation.
General Responsibilities:

• Install, configure and maintain computer systems, servers, networks and peripheral devices
• Administer and troubleshoot operating systems, applications, software, Active Directory, DNS and Exchange environments
• Monitor system performance to ensure network resource availability
• Conduct system backups and uphold data integrity and security
• Collaborate with IT team for new technology solutions implementation
• Develop and maintain IT policies and procedures
• Provide advanced technical support and respond to end-user issues
• Conduct system audits for vulnerabilities and improvement areas
• Stay updated with emerging technologies and industry best practices
• Liaise with vendors and third-party providers for system integration and support
• Manage patch management, security systems and data backups
• Set up and provision end-user equipment for internal staff

• Established residency in Pennsylvania
• Valid PA Driver's License, good driving record and reliable transportation
• Bachelor's degree in computer science, Information Technology or a related field or equivalent experience
• Certifications: MCSA, VMWare VCP, CCNA, etc..
• Experience with LDAP, scripting languages (Python, PowerShell, etc.)
• Experience in project management and the ability to lead and guide IT projects
• Proven experience in a Systems Administrator role
• Working knowledge in Windows, Linux, virtualization, cloud technologies, network protocols, security, and firewalls
• Familiarity with backup and disaster recovery processes
• A proven track record of punctuality and consistent attendance, demonstrating reliability and commitment to solid work performance
• Customer Service Skills - always striving to provide end-user satisfaction and effective technical support
• Excellent Problem-Solving and Analytical Skills
• Excellent Communication Skills - Oral and written
• Excellent Interpersonal Skills
• Exceptional Documentation and Organizational Skills - capable of maintaining clear, detailed records and efficiently managing multiple tasks and priorities
• Ability to be a continuous learner, staying updated with the latest technological advancements and best practices in system administration
• Ability to be flexible to adapt to changing environments and willingness to take on varied responsibilities
• Ability to be detail-oriented with a focus on delivering high-quality and reliable IT services
• Ability to maintain high ethical standards and level of confidentiality with sensitive company data
• Ability to be available for occasional work outside normal hours and participation in a 24x7 on-call rotation