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For further inquiries regarding the following opportunity, please contact one of our Talent Specialists
Sivanesan | 2243690756
Shubham | 2245071280
Title: Syndigo/Riversand Support Developer
Duration: 6 months (with a potential contract to hire)
Location: Lisle, must be local and able to come into the office at least 3 days per week
Start: ASAP
Duration: 6 months (with a potential contract to hire)
Location: Lisle, must be local and able to come into the office at least 3 days per week
Start: ASAP
Hybrid or remote, local candidates are given preference
Shift: Day
Schedule/Shift Hours (ex M-F, 8 am-5 pm): M-F, 8 am-5 pm
Schedule/Shift Hours (ex M-F, 8 am-5 pm): M-F, 8 am-5 pm
Description
As an IT Support person for the Aftermarket Parts E-Commerce team, this role will utilize both technical and soft skills. Being successful in the position will require gaining knowledge of the Syndigo Enterprise PIM/MDM Platform (formerly Riversand), as well as the various batch jobs, ETL processes, and other data flows that form the core of the processes supported by the team. The goal of this role is to provide timely enhancements and superior quality of service for our internal business partners and suppliers.
Responsibilities:
Respond to inquiries in a timely manner and provide excellent customer service
Provision new users of the Syndigo Enterprise PIM/MDM Platform (formerly Riversand)
Design, code and test configuration changes
Follow an iterative software development methodology and contribute to all phases of the software development lifecycle and support
Code business rules using RBL (Riversand Business Language)
Diagnose and resolve system issues and communicate status with stakeholders
Occasional after-hours or weekend support may be required
As an IT Support person for the Aftermarket Parts E-Commerce team, this role will utilize both technical and soft skills. Being successful in the position will require gaining knowledge of the Syndigo Enterprise PIM/MDM Platform (formerly Riversand), as well as the various batch jobs, ETL processes, and other data flows that form the core of the processes supported by the team. The goal of this role is to provide timely enhancements and superior quality of service for our internal business partners and suppliers.
Responsibilities:
Respond to inquiries in a timely manner and provide excellent customer service
Provision new users of the Syndigo Enterprise PIM/MDM Platform (formerly Riversand)
Design, code and test configuration changes
Follow an iterative software development methodology and contribute to all phases of the software development lifecycle and support
Code business rules using RBL (Riversand Business Language)
Diagnose and resolve system issues and communicate status with stakeholders
Occasional after-hours or weekend support may be required
Required Technical Skills:
Development experience with RBL (Riversand Business Language) preferred
Knowledge of Syndigo Admin capabilities and Syndigo-specific configuration formats preferred
Knowledge of Job Scheduling and Workflow Automation tools such as Control-M
Experience with JSON
Advanced Excel
Qualifications:
Must have the ability to work in environments with competing and alternating priorities, with a constant focus on delivery
Strong analytical and problem-solving skills
Must be a self-starter and work independently
Experience working in a fast-paced and demanding work environment
Functional knowledge of high-availability systems
Excellent written and verbal communication skills
Fast learner, responsive, customer-focused
Proven ability to handle complexity
Strong oral and written communication skills
Familiarity with E-Commerce digital content management and/or Aftermarket parts data is a plus
4. Education requirement: Bachelor's degree and at least 5 years of software engineering experience
5. Master's degree and at least 3 years of software engineering experience
6. Required/Preferred Certifications:
7. Is this a replacement/backfill for a current contingent worker? NO
PPE Required? (Person Protection Equipment) No
Will this position require driving? No
Development experience with RBL (Riversand Business Language) preferred
Knowledge of Syndigo Admin capabilities and Syndigo-specific configuration formats preferred
Knowledge of Job Scheduling and Workflow Automation tools such as Control-M
Experience with JSON
Advanced Excel
Qualifications:
Must have the ability to work in environments with competing and alternating priorities, with a constant focus on delivery
Strong analytical and problem-solving skills
Must be a self-starter and work independently
Experience working in a fast-paced and demanding work environment
Functional knowledge of high-availability systems
Excellent written and verbal communication skills
Fast learner, responsive, customer-focused
Proven ability to handle complexity
Strong oral and written communication skills
Familiarity with E-Commerce digital content management and/or Aftermarket parts data is a plus
4. Education requirement: Bachelor's degree and at least 5 years of software engineering experience
5. Master's degree and at least 3 years of software engineering experience
6. Required/Preferred Certifications:
7. Is this a replacement/backfill for a current contingent worker? NO
PPE Required? (Person Protection Equipment) No
Will this position require driving? No
Hours per Week: 40
About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
