AddressDescription
Switchboard Operator PRN Rotating Position Summary
Responsible for supporting the hospital by operating switchboards and connecting callers to the appropriate person effectively and professionally. Listen to callers intently, determine nature of call, and transfer to the correct recipient in a time-efficient manner. Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. Answer incoming calls, greeting callers professionally, providing information, transferring calls and/or taking messages as necessary. Responsible for monitoring alarm systems in order to ensure that secure conditions are maintained, route emergency calls appropriately, page individuals to inform them of telephone calls, using paging and interoffice communication equipment, contacts security staff members when necessary using radio-telephones, keep records of calls placed, and paging on-call teams. Multitask and work diligently.
THE SWITCHBOARD OPERATOR PRN ROTATING CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with The Americans with Disabilities Act (ADA), it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Education/Other Qualifications
Minimum Education: High school diploma or equivalent.
Minimum Experience: No previous experience is required; 1 to 2 years is preferred. Familiarity with Nortel phone system, hospital switchboard activities, handling PBXs and intercom/paging systems preferred.
Required Certifications/Registrations/Licenses: None
Supervisory Responsibilities: None
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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