Surgery Scheduler - Ohns - Full Time

Overview

Are you looking for an exciting career? Do you want to work on an outstanding team? Then we have the job for you. We are looking to fill a Full TimeSurgery Scheduler position with our OHNS team. Candidates will be required to work remotely, Monday – Friday 8:00am – 4:30pm. No weekend or holidays required!

The Surgery Scheduler oversees patient flow from point of entry to destination and ensures timely, accurate and professional services. Responsibilities may include but are not limited communicating with patients to obtaining specific information to generate accurate demographic records, insurance verification, scheduling and coordinating surgeries, providing legendary customer service to our patients, effectively communicating to the physicians regarding their surgery scheduling needs, accurately tracking & documenting the surgery scheduling process from start to finish.

They are responsible for scheduling appointments, answering incoming calls and directing patients appropriately, scheduling meetings and managing calendars. They will participate in operational aspects of the department and maintains performance improvement activities as required. This position adheres to departmental productivity, quality and service standards in support of operational goals. The Surgery Scheduler insures the availability of doctors block times & works on achieving goals for block utilization.

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Basic typing and keyboarding skills with a minimum of 30 wpm
• Experience complex work environment a plus.
• Attention to detail is a must
• Develops and maintains relationships with our surgeon and hospital schedulers
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).
• The candidates we seek are patient oriented, have excellent communication skills (oral and written), enjoy taking initiative, work well within teams, and promote a positive work environment. Strong organizational & interpersonal skills are also critical for successful candidates.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.