Surgery Scheduler I

StrideCare is a fast-growing medical group who is committed to delivering personalized, quality, patient-centric care. Our team of providers and staff place patient care at the core while delivering an efficient and fulfilling experience for both patients and providers. We are seeking a Surgery Scheduler that is passionate about improving the quality of life for our patients through exemplary, compassionate care to join our team.

StrideCare is a multi-specialty physician group focused on delivering comprehensive lower extremity care across Texas. Our expert doctors specialize in the treatment of foot and ankle problems, lower extremity care, wound care, vascular and vein care. Our physicians and surgeons offer multi-disciplinary treatment for common and complex conditions including diabetes, peripheral arterial disease, neuropathy, diabetic foot ulcers, venous insufficiency, and wounds.

StrideCare is headquartered in Dallas, Texas with practices across the state.

Job Summary

The successful candidate will have 1-2 years applicable surgery scheduling experience and possess strong procedural & medical terminology skills. Must be highly organized and possess excellent time management and customer service skills.

Job Duties and Responsibilities

• Schedules patient surgical procedures at various entities (hospitals and clinics) in accordance with established protocols; acquires the appropriate information and orders from the surgeon.
• Obtains CPT and ICD-10 diagnosis codes and other clinical information as required for treatment of the patient from practice staff; seeks assistance from practice and Facility Coders as determined through practice and facility processes
• Provides pre-certification of all procedures to ensure coverage and proper billing procedures; and/or may obtain insurance pre- certification from the referring physician 's office and contacts insurance carriers for confirmation; advises clinic and/or patient on co-payment or co-insurance responsibility.
• May be responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
• Maintains and monitors surgical block time to keep utilization at a high standard; advises surgeon of unused time and releases the unused time to prevent loss of department 's surgical block time.
  
• Requests and/or obtains the ordered materials and/or equipment needed for surgery and confirms with the surgeon before surgery in order to avoid delay or cancellation of surgery.
• May research claims on payment denials from third party carriers for pre-certified procedures.
• Acts as liaison with other departmental staff when needed for the coordination of multiple and/or special procedures.
• Adheres to patient privacy act HIPAA and confidentiality policy at all times.
• Other duties as assigned within scope of practice.
  
  

Experience and Education

• 5 years of experience working in a medical office environment.
• 1 year of experience of vascular surgery scheduling.
• 2 years of experience using Athena or Epiq strongly preferred.
  Working knowledge of physician billing, medical collections, coding, and surgery scheduling.
• Bilingual is a plus.
• Experience in hospital scheduling also a plus.

StrideCare offers a total rewards benefits package that includes:

• Major medical insurance
• Dental and vision
• 401k
• Long- and short-term disability
• PTO
• Paid holidays
• No weekends, evenings, nights, or holidays (paid holidays)
• Excellent work - life balance (Monday - Friday work schedules)
• Employee Assistance Program and more!