Support Specialist

About us

Primp N Tease is a small business in Elizabethton, TN. We are agile, professional and our goal is to Here at Primp N Tease we have been in business for 14 years. We have a Boutique and Hair Salon Company. Our companies core values are: Respect, Teamwork, Communication, Positivity, Integrity. We are looking for like minded people to represet and grow with our company! .

Our work environment includes:

• Growth opportunities
• Modern office setting

Responsibilities:

- Provide excellent customer support and assistance to salon guest

- Answer incoming calls and respond to questions & book guest appointments.

- Assist guest with product information, pricing, and upselling.

- Conduct outbound calls to confirm appointments daily.

- Upsell by recommending products and services stylist have time for to increase sales revenue

- Perform data entry tasks accurately and efficiently after each guest

- Analyze customer needs and recommend appropriate solutions

- Maintain a high level of professionalism and customer satisfaction using some key scripting

Requirements:

- Previous experience in sales, customer service or salons preferred

- Ability to analyze customer needs and provide appropriate solutions

- Excellent interpersonal skills with the ability to build rapport with customers

- Strong attention to detail and accuracy in data entry tasks

- Ability to work independently and as part of a team

-Saturdays 9:45am -6pm

-Weekdays are flexiable hours and days Monday-Friday 9:45-8pm

(2open to close shifts plus saturday or evenings and saturday) Is what we are looking for. But could work it out with the manager who shares those hours. *2 personal days off per quarter

This is an exciting opportunity for a Guest Support Specialist who is passionate about providing exceptional customer service. In a fun creative upbeat atmosphere such as a Boutique & Hair Salon Company in business 14 years. We encourage you to apply today.

Job Type: Part-time

Pay: From $11.00 per hour

Expected hours: No more than 28 per week

Benefits:

• Flexible schedule
• On-the-job training
• Referral program

Work setting:

• In-person

Ability to Relocate:

• Elizabethton, TN 37643: Relocate before starting work (Required)

Work Location: In person