Support Representative - Flight Operations Business Operations

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

 

Flight Operations:

The Flight Operations team includes aircraft pilots and pilot support.

 

Job overview and responsibilities

·         Performs a variety of Operational and Administrative tasks to support the Chief Pilot Office at each pilot base

·         Administrative tasks include answering phones, assisting pilots with questions, maintaining base email accounts, faxes and personal United email account

·         Manage compliance for pilot crew badges

·         Assist pilot and staff with parking, SIDA badges and background checks

·         Update pilot records for First Class Medicals, passports, vaccines, visas, pilot license, Line Check and IOE documents

·         Maintains the iPad lost/stolen/loaner equipment in addition to assisting pilots with iPad issues and setting up a new iPad when needed

·         Maintains supplies for the pilot group, includes paper, ink for office, crew room and SSD rooms in the hub for pilot interfacing equipment throughout the station

·         Assists the base in Operational integrity and reliability

·         Maintains entire office supply inventory/ordering to include maintaining and issuing pilot uniform accessories

·         Escalate issues that may interfere with the crew’s ability to deliver the prescribed service

·         The work hours are 6:00 AM-4:00 pm four days/week, including weekends and holidays.

Qualifications

Qualifications

Required 

·         High School Diploma or equivalent work experience

·         Experience using MS Word, Excel, Outlook

·         Must be willing and able to work a flexible schedule in a 7-day-a-week operation including weekends and holidays

·         Strong communication skills, organized, flexible, and a self-starter

·         Must be legally authorized to work in the United States for any employer without sponsorship

·         Successful completion of interview required to meet job qualification

·         Reliable, punctual attendance is an essential function of the position

Preferred

·         1-2 years of Flight Operations experience

·         2+ years customer service experience

 

The salary for this position is $40,425 to $59,290, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.  

Bonus eligible: yes

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Salary and benefits information is being included in this job posting in accordance with California state law.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

 

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT