Dispatcher/Customer Service

Facilities Performance Group

Permanent Employer- Full Time Positions with Benefits

Position: Maintenance Dispatcher

Location: Memphis, TN. 38118

Shifts: 1st Shift / 2nd Shift / 3rd Shift

FPG is looking for responsible team members who are efficient and effective in everything they do. Someone who posses and demonstrates the following skills and qualifications:

Self-motivated, personal integrity and can remain focused on the job at hand, can work with little supervision, time management.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch work orders
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements

• Proven experience as dispatcher or relevant position
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking

Employee perks and benefits

· Permanent Employer

· Paid time off

· Medical, Vision, Dental Benefits, 401k

· Stability and a Set Schedule

· Employee Referral Bonus

· Tuition assistance after one year of full-time employment

· Promote from within philosophy

· Training and growth opportunities

Facilities Performance Group is committed to providing a work environment that is free from unlawful discrimination and harassment in any form. Facilities Performance Group will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. If you are interested in applying for employment and feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 662-469-9582.

Those who apply will be subject to a criminal background check and drug screen Applicants must be 18 years old Must have two forms of unexpired ID. documents must be legible Must have verifiable work history.

Facilities Performance Group is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. All qualified applicants will receive consideration for employment.

Ability to commute/relocate:

• Memphis, TN 38132: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 2 years (Preferred)

Work Location: One location

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

Experience:

• Dispatching: 2 years (Preferred)

Work Location: In person