Front Office Assistant

At S2STEM, we're on the lookout for someone awesome to support our Front Office Management and daily administration.

Customer Service:

• Greeting and welcoming visitors, or customers.
• Providing information and assistance to visitors.
• Handling inquiries and directing them to the appropriate person or department.

Communication:

• Answering and managing phone calls, emails, and other forms of communication.
• Taking and relaying messages accurately.

Scheduling and Organizing:

• Scheduling appointments for center tours and maintaining calendars.
• Organizing classrooms and ensuring they are set up appropriately.

Administrative Support:

• Performing general administrative tasks such as photocopying, filing, and data entry.
• Managing office supplies and ensuring the front desk area is organized.
• Assisting the staff with preparation of materials and organizing the materials.
• General upkeep of the center - coordinating the cleaning service schedules for the center and fish tank.
• Welcoming the kids at the entrance and ushering them into the center
• Reporting child absenteeism to parent/teacher as applicable
• Reporting any disruptive or anomalous behavior to management.

Technology Proficiency:

• Using computer systems and software for tasks such as word processing, email, and data entry.
• Familiarity with office equipment such as copiers and printers.
• Willing to learn on the go

Visitor Management:

• Giving center tours to the customers
• Answering any questions from customers or directing them to the right personnel as needed

Handling Mail and Deliveries:

• Receiving and distributing mail, packages, and deliveries.
• Picking up online deliveries

Problem Resolution:

• Addressing and resolving customer or visitor concerns in a professional manner.
• Escalating issues to the appropriate heads when necessary.

Maintaining a Professional Image:

• Presenting a professional and friendly demeanor at all times.
• Dressing appropriately for the workplace.

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: No less than 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Garnet Valley, PA 19060: Relocate before starting work (Required)

Work Location: In person