Support Engineering - Support Engineer

Job Description: Top 5 Required Skills
1. Strong ability to identify, troubleshoot, diagnose, and/or debug technical issues.
2. Experience with product development life cycle.
3. Experience conducting analyses to identify, troubleshoot, and/or diagnose straightforward issues, escalating to leaders as needed.
4. Deductive problem-solving experience
5. Experience in drafting documents, imagery, or work products within established guideline(s).
Technologies
Mulitmedia R&D
Apreadsheets, schematics, parts lists, and/or MCNs
Education Requirement
High School diploma or equivalent
Years of Experience Requirement
3+ years of experience with design, development, R&D, or similar experience in Electronics or related area
Preferred Qualifications (NOT REQUIRED)
Associate's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field.
Certification in Electronics or related area.
Military experience or training
4+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging.
4+ years of experience in a lab environment.
1+ year in a leadership role with direct reports (only applies to positions with direct reports).
1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
Physical Requirements (maximum push, pull, lift weight limits in lbs.)
List of requirements? (list out or state none)) n/a
Max lbs.: n/a
Driving Requirements
Are there driving responsibilities no matter how minimal with this role? No
If yes, how many hours per week? N/A
Job Description Overview
- Candidate will be responsible to support Mulitmedia R&D, system design and test teams for development of computer vision and machine learning technologies.
- The tasks require collection, enhancement (annotation) and analysis of the data to train, validate and test the machine learning and computer vision systems.
- The candidate will be responsible for acquiring, assembling and installing devices/accessories needed for data collection and the required equipment/accessory setup.
- The candidate will also be responsible for maintaining and processing the collected data and work with the design/engineering teams to facilitate the validation and analysis of the collected data.
- Development and Use of simple GUI or script based tools is required for data collection and modification. All *** employees are expected to actively support diversity on their teams, and in the Company.
- Responsible for providing low-level design and development support from initial concept through completion, manufacturing, and end-of-life phases of a project.
- Responsible for sustaining aspects of the product development life cycle: documentation updates, design changes based on incremental requirement changes based on product lifecycle, etc.
- Responsible for design tasks that are limited in scope with varying design and schedule requirements. Conducts analyses to identify, troubleshoot, diagnose, and/or debug technical issues. Applications may include analog, RF, and/or digital.
Principal Duties and Responsibilities:
Performs organizational or low-level design, development, process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry with some supervision.
Provides layout and design support for engineers and recommendations for midsized projects with some guidance.
Produces or executes against spreadsheets, schematics, parts lists, and/or MCNs and all necessary documentation to complete a design with some supervision.
Helps develop automated and execute manual and automated test plans, test cases, and test procedures. Reproduces and debugs moderately complex issues and generates test reports.
Installs, upgrades, configures, and helps select equipment and/or components based on specifications, tolerances and reliability. Monitors equipment performance and analyzes moderately complex failures or malfunctions.
Conducts analyses to identify, troubleshoot, and/or diagnose straightforward issues, escalating to leaders as needed.
Diagnoses and troubleshoots simple technical issues with minimal guidance.
Gathers and integrates data and information from stakeholders to understand simple specifications and develop basic solutions.
Manages and executes individual project priorities, deadlines, and deliverables.
Adapts to significant changes and setbacks in order to manage pressure and meet deadlines.
Collaborates with individuals inside own team and with other teams to complete project work.
Level of Responsibility:
Works under some supervision.
Provides some supervision/guidance to other members; does not have direct reports.
Decisions are moderate in nature. Errors are detected and corrected with relatively minor financial impact or effect on projects, operations, or customer relationships. May require involvement beyond immediate work group to correct.
Requires verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. Role may require basic negotiation and influence, cooperation, tact, and diplomacy, etc.
Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions).
Most tasks require multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
Creativity is needed to draft original documents, imagery, or work products within established guidelines.
Deductive problem solving is required to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required.
Incumbent's input may be solicited during strategic planning period.
The responsibilities of this role do not include:
Does not have financial accountability.
Quantity of Submittals (Suppliers will only submit top candidates, Tapfin reviews al resumes for qualifications and releases for your review)
How many resumes per supplier?
Comments for Suppliers
How many rounds of interviews should be expected? 1-2
Interview Method? Video Conference
Work Location: 10160 Pacific Mesa Blvd San Diego, CA 92121
Work Requirement: 100% Onsite
Shift: 1
Work Days: Mon-Fri
Shift Time: 9:00am - 5:00pm PST
Hours: 40.0
Comments for Suppliers: