Address
Form of workIt's no secret that Amazon relies on our people, process and technology to deliver millions of packages every day to its customers - on time, with low cost. We build the complex operational processes and software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our products and services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. We are a fast-growing business and our journey has only started. Our mission is to build the most efficient and optimal transportation system on the planet.
Key job responsibilities
• Managing strategic programs that span across Amazon's entire Supply Chain.
• Spearheading new initiatives that enable growth, enhance our processes, and lower costs for our customers.
• Building strong partnership with operations field leaders to identify impact of new business initiatives in operations and successfully integrate and deploy them onsite.
• Innovating to improve customer experience and remove costs from our network.
• Analyzing and solving operational barriers with a focus on understanding root causes.
• Managing backlog of programs and coordinating prioritization with internal and external project owners.
• Building new tools and metrics that help streamline daily operations.
• Working with technology teams and product managers to develop new tools and systems to support the growth of the business.
• Challenge and influence big leaders.
• Ability to think strategically and execute methodically.
• Ability to work in a fast-paced environment.
• Demonstrate analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
• Ability to drive projects from initially ambiguous states.
• Ability to travel 25% each quarter.
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA | Nashville, TN, USA
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- 5+ years of Supply Chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree in Supply Chain management, operations, engineering, analytics or related field
- 3 years+ direct supervision experience in Operations, Consulting, Manufacturing, Production, Transportation, or Supply Chain
- Experience managing an operations workforce while delivering on performance metrics and process improvement
- Experience with the full staffing lifecycle, including interviewing, hiring, Performance Management, promotions and terminations
- Candidates must be able to travel up to 25% of the time
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Ability to lead a national team to meet business needs
- Ability to operate at both a strategic and operational level
- Ability to handle changing priorities and use good judgment in ambiguous situations
- Ability to think big and influence others from regional directors to area managers on new processes, tools, and business needs in order to integrate a new business into an existing model
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization
- PMP, Six Sigma, Lean certification preferred
- SQL and other data expertise preferred
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,300/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
