This position is located in the U.S. Department of Agriculture (USDA), The Office of Customer Experience (OCX) which is established in the Office of Assistant Secretary for Administration (ASA). OCX's mission is to improve USDA's customer experience delivery across the Department through deep customer understanding and building employee engagement and empowerment.Qualifications: Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement, including time-in-grade restrictions and specialized experience, as defined below.
Time in grade:
Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.
Specialized Experience:
GS-15: One year of specialized experience, equivalent to the GS-14 level in the Federal service or equivalent responsibility in the private sector/pay systems that has equipped the candidate with the particular competencies to successfully perform as a Supervisory Program Manager (Chief of Staff). For this position, the specialized experience is experience leading and managing agency-wide initiatives; providing advice and guidance at an executive level; employing human-centered-design concepts; leading a human-centered design project or team; supervising a staff of subordinates.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education: There is no education requirement for this position.Employment Type: FULL_TIME