To efficiently manage and direct ramp activities to deliver high quality products/services to our customers.
Job Responsibilities
- Supervize and manage staff to deliver excellent customer service
- Maintain applicable safety and performance standards
- Develop and build good relations with customers and Airport authorities
- Report irregularities and take appropriate action
- Participate and contribute to internal and customer meetings
- Conduct daily shift briefings
- Conduct safety meetings/briefings
- Liaise with OCC regarding daily workforce requirements
- Perform daily/weekly audits
- Build and maintain good management/workforce relations
- Ensure workforce adherence to company policies and procedures
- Other duties as assigned
- High School Diploma or equivalent preferred
- Minimum one year experience in ramp service or related field
- Ability to work in a team environment
- Knowledge about operation of Ground Service Equipment
- Must possess strong organizational and multi tasking skills
- Effective verbal and written communication skills
- Must be able to work in all weather conditions
- Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance
- Flexible work schedule including evenings, weekends and holidays
Equal Employment Opportunity Statement
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
About us
Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 million tons of air cargo at 115 warehouses world-wide. With a workforce of some 66,000 the world's leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."