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SalaryUniversity of Maryland, Baltimore is currently seeking a Parking Facilities Supervisor to join the Department of Parking and Transportation Services. The Office of Parking and Transportation Services strives to provide students, faculty, staff, and visitors with the best possible parking and transportation experience.
This is an essential designation position with rotating shifts. This position requires walking and standing/performing functions in favorable and unfavorable weather conditions.
BENEFITS (Exempt Regular):
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous paid leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).
UMB is Ranked Among the Best Employers for Diversity by Forbes 2022 & 2023.
PRIMARY DUTIES
- Supervise team of Lead Parking Facilities Specialists. Approve scheduling of Ambassadors; develop schedule for Leads and submit overall schedule to Manager for final approval.
- Coordinate efforts to maintain and improve the operational systems, processes, and policies in support of Parking and Transportation Services (PTS) mission. Provide both technical and administrative support.
- Coordinate with Public Safety to maintain garage safety and compliance with parking regulations and policies.
- Prepare periodic reports, manage data collection for events, keep records on program activities, progress, status, or other special reports for management.
- Resolve concerns presented by Ambassadors, escalates any high-level concerns to leadership. Assist in brainstorming solutions.
- Inspect facilities on a routine basis to ensure that all facilities and systems are functioning and available for patron use.
- Coordinate UMB and parking related training for parking staff. Partner with campus departments in order to schedule.
- Enforce PTS parking policies and procedures. Identify opportunities for operational improvement.
- Provide coverage for Leads as necessary. Assist customers with on-site issues such as battery jumps. lockouts and flat tires.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS
Education: Bachelor’s degree.
Experience: Three (3) years of experience in operating corporate, commercial or university parking and transportation programs.
Supervisory Experience: Two (2) years of work coordination, training or direct supervision.
Other: Related experience may substitute for education. Clery Act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.
Hiring Range: $58,000 - $64,000 per year (Commensurate with education and experience)
UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
